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Yiwu Huimai Stationery Co., Ltd. 9yr.
Main Products:Tattoo pen,flash pen,ball point pen,neutral pen,erasable pen and other stationery,welcome to sample customized!!
Contacts:Yang Sha HuaChat
Mobile:86-15105898298
E-mail: WeChat:15105898298
Address:21953 , 5 Street, 1 F, 57 Gate, International Trade Mart (District 3).
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Manufacturers' powerful pricing, suitable for activities, publicity, gift-giving, and gift-making, thumbs up!
Suggestion: Mix and send ~
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After-sales service
Our products offer high value for money, providing excellent value, with buyer satisfaction rates as high as99%above(Words are not enough; the evidence of Alibaba's integrity file speaks for itself.")However, there are also a very small number of picky buyers who feel that the workmanship is somewhat rough, there are flaws, not good materials, and it is not what they imagined, and so on. These do not fall under quality issues. Because almost all goods have different prices, from a few cents to several yuan, dozens of yuan, or even thousands of yuan, please do not compare the quality of low-priced goods with high-priced goods. No matter what the product is, there is no perfect, too picky buyers please gracefully bypass or please only choose our goods with a slightly higher value. In addition, since we are doing volume wholesale rather than individual retail, we only guarantee98%The pass rate, 2%It falls within the scope of exemption.
All our images are taken from actual products, but due to factors such as lighting and photography skills, there may be slight differences between the images and the actual products.Moreover, the computer's hardware, such as the graphics card and monitor, can vary greatly, leading to color differences in the displayed products. Buyers who cannot tolerate color differences should not place orders!
Subjective reasons such as the customer's personal preference, expectations, the size of the product being too large or too small, the difficulty in selling the product, the thickness and softness of the material, or the product not fitting the customer's personal preferences and expectations, or differences from the customer's expectations due to the subjective imagination, are not considered as quality issues by us.
After receiving the goods, if you have any questions, please contact us within 7 days.3Please contact us within one day. Before contacting us, please do not rush to leave a negative review. We will do our best to cooperate with you to solve the problem. But at the same time, we kindly ask picky buyers who like to threaten with negative reviews to avoid this.
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Shipping Instructions
We have specially trained picking and packing personnel who will quickly pick and properly package the buyer's goods.However, as our shipment volume continues to increase, we often experience stockouts due to the rapid sales of our best-selling products, especially during the peak sales season. We just received stock, and it has already been fully allocated. Therefore, there is a possibility that some products may be out of stock after an order is placed, and it is sometimes normal to take two to three days. We will make every effort to arrange early shipment. We will try to deliver goods on the same day if they are available, and we will arrange for the rest to be shipped within three days. Please understand and forgive us!
Solution to the shortage problem: Generally, we will contact the buyer to inform them of the shortage and seek their consent to replace the style or color. If we cannot contact the buyer, the default principle is to ship as much as we can according to the order. The remaining payment will be100%Return the full amount to the buyer.
If it's a courier company, they usually deliver the goods to your door. However, for remote areas, the buyer needs to pick up the parcel themselves.
If it's a logistics company, it's basically necessary for buyers to go to the local logistics company branch to pick up the goods and pay for the transportation costs.
Please Note: We will affix a label to all the shipping cartons.“Breakable”The prominent sign.Moreover, we always remind the courier and logistics companies to handle with care and handle fragile items with caution during shipping. Therefore, please ensure that when you receive the goods, you check the outer packaging. If there are serious damage, cracks, or opening, please ask the logistics company or courier company for compensation on the spot. If the problem cannot be resolved, please contact us immediately. However, if you report the problem after signing, we will not accept it. Please buyers pay attention to protecting their rights and interests, thank you!It is also recommended to use Debang Logistics and Jieji Logistics, both of which have high reputation and insurance.
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Warm Tip
missing(Received when the quantity was insufficient, no note of not sent):
1and300Please count the number of goods when receiving them and if there is any shortage, please have the transportation company personnel sign to confirm. We will compensate for the missing part by finding the shipping company and compensating you.
2and300For goods worth more than 1 yuan, please sign for them after receipt.24Please inform us within the hour of the missing quantity, and we will work with you to verify the quantity and do our best to help resolve the issue. If you have any further questions or need assistance, please do not hesitate to contact us.24If the missing quantity is not counted or reported to us within the hour, it will be considered as the correct quantity.
Furthermore, due to the very large daily shipment volume, each item may be sold out at any time, and if a short shipment occurs due to inventory shortages, we will refund you, or ship the missing items together with your next order, but we will not send them separately.
Packing Damage:We have an obligation to do our utmost to assist our customers in resolving this issue. Please (or any other person authorized to receive the goods) must ensure that you check the quantity and appearance of the goods together with the courier (this is your right). If there is a discrepancy in quantity or damage to the appearance, please have the courier sign to confirm it.
problem1The courier refused to open the package together for inspection.
Solution: After you sign for the delivery, keep the delivery slip and check it thoroughly before returning it to the courier.
problem2The courier refused to sign to confirm the missing quantity.
Solution: Just write down his phone number and name.
Product Quality:All products are subject to multiple inspections during production, after production, and before shipment, and only those that are completely qualified are shipped. However, wholesale is not retail, and if there are any issues, please contact our company as soon as possible.
About returns and exchanges: Return conditions--The quality problem of the product itself leads to the loss of the product's original function or does not meet the normal standard. If the product is not affected by use and can be resold, an application can be made for the exchange of the product with the same value. The return or exchange of goods should be made within the time from the receipt of the delivery note.24Apply within one hour and from the time of application.24Return within hours, time based on buyer's shipping logistics singleSlashThe delivery scan time is the standard. Other factors such as poor sales or not as good as expected are not included....We will not provide exchanges or returns for reasons other than quality issues with the product itself.
Image and actual item:Product images can truly reflect the actual appearance of the product, but differences may occur due to factors such as lighting and photography skills. Factors such as market changes may lead to adjustments to the product and packaging colors, packaging methods by the factory. Please refer to the actual product for the final decision.
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