Buyer's Must Read

1To ensure that our customers can clearly see the products, the photos are taken with a macro lens. The products may appear larger in the photos, so please carefully check the dimensions described in the product images!

2Please carefully inspect the goods you receive based on the shipping invoice, and sign for them only after confirming there are no problems. If you find any shortages, missing items, dirt, damage, or delivery errors, please point them out immediately upon receipt and contact our customer service staff to confirm. We will resend the goods, and we will not accept such issues after the fact. For any style or design issues with the product, we do not offer free shipping.

3:The products we sell are all handmade crafts.Please provide the Chinese text you want to translate, and I will translate it into English for you.The process for each product is different.Please provide the Chinese text you want to translate, and I will translate it into English for you.Customers who are not willing to accept any imperfections should be cautious in purchasing.Please provide the Chinese text you want to translate, and I will translate it into English for you.But we will try our best to bring better products to everyone.Exclamation mark

4:After payment24We will ship within the hour, and if there is a holiday, we will make alternative arrangements, but we will send it as soon as possible.

5:After receiving the item you have purchased, if you are satisfied with the product and the service, please leave a positive review. Your positive feedback will be the motivation for the shop owner to continue working hard. Thank you!

Related Express Delivery and Freight Charges

The system defaults to using ZTO Express or STO Express. If needed, we can also arrange SF Express (fast, good service, but more expensive), and for places where ZTO or STO do not deliver, we will use EMS.

ZTO Express
Jiangsu, Zhejiang, and Shanghai: 5 yuan for up to 3 kilograms, 1 yuan per kilogram for additional weight, and delivery in 1-3 days.
Outside provinces (excluding Xinjiang and Tibet): 10 yuan/kg, additional weight 5 yuan/kg, normal delivery time: 3-5 days.
Xinjiang and Tibet: 15 yuan/kilogram, additional weight 10 yuan/kilogram
ZTO Express Tracking Website: http://www.zto.cn/

Postal EMS: Website: www.ems.com.cn, National Inquiry Hotline: 11185 (local dial for local postal service) (available in areas with post offices): Generally arrives within 3-7 days (counties, towns, and villages may take an additional 1-2 days).
If you encounter products such as skincare products or pearl powder that cannot be taken on the plane, you can choose economic courier (which will take 2-3 days).

Zone 1: Zhejiang, Jiangsu, Shanghai, Anhui
==EMS：首重10元/斤,续重4元/斤；E邮宝：3公斤内5元，续重1公斤一元！" ==EMS: First weight 10 yuan/jinch, additional weight 4 yuan/jinch; E-mail treasure: 5 yuan within 3 kilograms, additional weight 1 yuan per kilogram!

Region 2: Beijing, Tianjin, Hebei, Shandong, Shanxi, Henan, Shaanxi, Hubei, Jiangxi, Hunan, Fujian, Chongqing, Guangdong
==EMS：首重12元/斤,续重6元/斤；经济快递：首重14元/公斤,续重4元/公斤

Three Zones: Inner Mongolia, Liaoning, Ningxia, Gansu, Sichuan, Qinghai, Guizhou, Guangxi, Hainan (Hainan does not have economic courier services)

==EMS：首重14元/斤,续重9元/斤；经济快递：首重16元/公斤,续重5元/公斤

Four Regions: Jilin, Heilongjiang, Yunnan
==EMS：首重14元/斤,续重10元/斤；经济快递：首重18元/公斤,续重10元/公斤

Five regions: Xinjiang and Tibet == first weight 20 yuan/jinchuan, additional weight 17 yuan/jinchuan; no economic express delivery.

ShenTong Express - Tracking Website: http://www.sto.cn/
Jiangsu, Zhejiang, Shanghai

Price: 5 yuan/kilogram, additional weight: 1 yuan/kilogram, arrival time: 1-3 days.
Beijing, Tianjin, Hebei, Shandong, Shanxi, Henan, Anhui, Hubei, Jiangxi, Hunan, Fujian, Chongqing, Guangdong
10 yuan/kg, 3-5 days to arrive.
Shaanxi, Inner Mongolia, Liaoning, Jilin, Heilongjiang, Ningxia, Gansu, Sichuan, Qinghai, Guizhou, Guangxi, Yunnan, Hainan
Price: 14 yuan/kilogram, Arrival in 3-5 days

Xinjiang and Tibet
Price: 18 yuan/kilogram, Arrival in 3-7 days

Reminder: It is best for the recipient to personally sign for the delivery. Please inspect the package before signing, or sign and then open it for inspection. Regardless, please ensure that the packaging is intact and undamaged before signing. After signing, open the package immediately for inspection. If there are any missing items, please contact us immediately! (If you are unable to immediately access the internet, please call the phone number on the face of the shipping label and contact us first).

After signing for the package, if there are any issues with damage or loss of the goods due to the courier service, we will not be responsible for them! Please note that the delivery time can vary depending on the different courier companies. Please do not complain to us or leave negative feedback due to the delivery issues. Our store has a cooperative relationship with the courier companies, but we will try our best to supervise them. If you are not satisfied with the courier service, please feel free to let us know in your busy schedule, and we will continue to improve ourselves to provide better service. We appreciate your understanding and cooperation! We wish you a pleasant online shopping experience!