1. Genuine products from manufacturers

  factory Direct sales, our factory has many years of production and processing experience, guaranteed product quality 

2. About size

the size is measured manually. Due to factors such as different measuring tools and measuring methods, there will be an error of 1mm. 

3. About color

our products are taken in kind, and the color is professionally proofread, which is the closest to the physical tile, because the color contrast and color temperature of computer monitors are different, etc. 

4. About customer service

if your consultation fails to respond in a timely manner, it may be due to excessive consultation volume or system failure. 

5. About after-sales service

we will provide complete after-sales service and authentic guarantee.

About return and exchange:
1. When the product has quality problems, please contact the seller in time.
2. After confirming that the responsibility for quality problems belongs to the seller, the seller shall return or exchange the goods, and the seller shall bear the return freight.
3. If the wrong goods are sent, they will be returned or exchanged, and the seller shall bear the return freight. After communication, the buyer can choose any way to send the goods back to the seller or the seller can pick them up.

About transportation: the seller shall bear the risk of loss during transportation, and the seller shall confirm with the post office or courier company that the goods are lost and refund the payment.