• Yiwu Zhongneng Stationery Factory is an operating enterprise that integrates production processing and distribution. It has a complete and scientific quality management system. With its strong strength, low prices, and excellent service, it has established long-term cooperative relationships with many enterprises. We have a wide range of product information networks, and our partners are all over the world. Under the guidance of the business philosophy of "creating service", through the unremitting efforts of all employees, we have achieved remarkable results. We also have a team of skilled and strong operational personnel. The company has a strong strength, respects credit, observes contracts, and guarantees product quality. It has a complete range of product varieties and reasonable prices. It has won the trust of many customers with its multi-product business characteristics and the principle of low profit and high turnover. We warmly welcome new and old customers to negotiate and guide! We look forward to your call for consultation and purchase!

• Sales Hotline: 13335902600, 13605724015

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  Address: 2nd Floor, Street 12, H2-24021 (East 52th Door), International Commerce City Phase II, Yiwu City。

【Ordering Guide】- Please read carefully.

Shortage (number of goods received is insufficient, the list does not indicate that it has not been sent): 1, for goods worth less than 300 yuan, please count the number of goods when receiving them, and if there is a shortage, please have the transportation company personnel sign to confirm. We will seek compensation from the shipping company and compensate you for the missing part. 2, for goods worth more than 300 yuan, please inform us of your missing number within 24 hours after signing, and we will cooperate with you to verify the number and try our best to help you solve the problem. If you have not counted or have not informed us of the missing number in time, it will be considered that the number is correct.

In addition, due to the very large daily shipment volume, each item may be sold out at any time, and if the shortage of stock leads to a short shipment, we will refund you, or send it together with your next order, but we will not send it separately.

Damage: The responsibility for damage caused by transportation will not be borne by our company (it is recommended to choose logistics companies with insurance such as DEBON and BEST). However, we have an obligation to do our utmost to assist our clients in resolving this issue. Our company will adopt double-layer packaging, adding cushioning materials, and compact stacking methods to avoid damage. Please (or other persons authorized to receive goods) must inspect the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.

Question 1: The courier refuses to open the package together for inspection.

Solution: After you sign for the courier package, please keep it safely until you have thoroughly checked it. Then, you can return it to the courier staff.

Problem 2: The courier refuses to sign to confirm the missing quantity.

Solution: Just write down his phone number and name.

Please read the above content carefully, it is very important for you. If you cannot perform the above actions, we will be very sorry for any problems that may arise, and we will be unable to help.

Return and Exchange Policy: For products with quality issues that result in the loss of their intended functions, we will process a return or exchange, but the shipping costs will be borne by the buyer (most issues can be resolved by simple methods such as changing the batteries, adjusting the battery placement, or reconnecting the wires...). For reasons such as poor sales or not meeting expectations, which are not due to quality issues with the product itself, we will not provide a return or exchange.

Product Quality: All products will undergo multiple inspections during production, post-production, and before shipment, and only fully qualified products will be shipped. However, due to various uncertain factors, the loss of product functionality may occur. Our company can only guarantee a 98% pass rate, with the remaining 2% falling within the exemption scope.

Product Images: Over 95% of the product images are taken by ourselves, which can more truly reflect the actual product. However, due to factors such as lighting and photography skills, there may be slight differences between the images and the actual products. The factory may adjust the product and packaging colors, packaging methods, etc. due to market changes. Please refer to the actual product for the final decision.

Other: We are not high-end products, not crafts, not art, not electrical appliances, but ordinary toys. Perfectionists or those with strict product requirements, please turn gracefully and walk around elegantly.

Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle scheduling, and traffic conditions. The estimated transportation time we provide is for reference only and is not part of the contract. It is also not a reason for returning the goods.

Please read the above terms carefully, they will take effect from the time of your order. If you have any questions or objections, please confirm with our staff before placing your order.

Better quality and more favorable prices are our relentless goals! We hope that our hard work will receive the understanding and recognition of everyone! Finally, I wish you all a pleasant shopping experience!