About products:

The products of our store are spot products, which will be delivered within 48 hours. The delivery time of customized products shall be subject to the communication time with customer service.

Due to the large quantity of supply, it is normal for our store to be out of stock. If the goods you buy are out of stock, we will

I will inform you as soon as possible. Products out of stock will be refunded.

1. About quality

Before delivery, there will be special departments packing, should have no quality problems, but can not do 100 percent, if the product does exist

Please contact us in time within 48 hours after receiving the defects, and we will solve them properly.

 2, the size of the problem: each item is measured to take a detailed size, each person measurement method is different, 1C The error of M is normal.

I am sorry if I blame the seller for the wrong size recommendation after the fact.

3. Product return and replacement 

1). Please communicate with the customer service before returning the goods and explain the detailed information, so as to track your return and timely deal with it.

2). The defective products must be packaged completely (please bring your own package, do not paste or write directly on the outer box of the original factory).

3). We will try our best to meet the customer's specification of product color or style, but we cannot guarantee 100%. As a result of color

No return or replacement will be made if the style is inconsistent. 

4). For the damaged goods in transportation, the claim shall be made within 24 hours after receipt, and the customer service of the company shall be contacted

Registration, the remaining period of the default is that the goods in good condition.

5). The following conditions are not eligible for return or exchange: Returned product packaging damaged or incomplete, product parts or related information

Incomplete, unauthorized repair or modification, not used or stored in the normal way.

6). After-sales service is the most basic service of the company. We are willing to provide you with good after-sales service.

 Good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or replacing the goods and follow the company's instructions

The above system, so as not to affect the quality of after-sales service.

1: about how many batches, do you support mixed batches? Is there any limit on the amount? How about the freight?

All products according to the above starting quantity is ok, the amount is unlimited! Support mixed batch! Support alipay transactions! Support network

Silver! We have indicated the weight of each product, and the freight system will automatically calculate it when we take the picture. There may be a slight mistake

Poor, have a problem please contact customer service in time.
2. Are the products on the shelves in stock? What if we run out of them?
All of our products are sold in stock. It is shown on the page that all the products available for sale are in stock. Please feel free to buy them. by

Due to the large variety of products and the large sales volume every day, some products were not removed from the shelves in time, resulting in the shortage of goods. Please kindly understand.

We will contact you by phone or wangwang message and deal with.

Dear buyer, due to the factors such as monitor or light environment, the pictures you see all have some color difference, we

As far as possible color difference to the minimum, color difference problem will not be as a complaint, low score, return and replacement of the basis. All of our store

The products are produced by the cooperative factory, with absolute quality assurance, please rest assured to buy.

No matter what the problem, whether it is the quality of service or goods, as long as you contact our customer service, we will certainly true

Sincerely solve all problems for you, if you do not contact the buyer to apply for a refund or return, not good for both buyers and sellers

Therefore, we hope to solve your practical problems. We sincerely hope that buyers who do not contact us for direct refund or return of goods will be highly expensive

Hand, we promise no communication after solving the problem.

As the goods will inevitably collide in the transportation, resulting in damage, so please be sure to sign in front of the Courier

Check if the surface is in good condition. When damage is found, you must sign off the express bill and reject it, if not

Allow inspection can inform us to deal with, by us and express company negotiation, so you will not have any economic losses, otherwise

We are not responsible once we sign for it.

Express delivery: small order, can be directly taken, ali system will automatically calculate express freight, charge standard will be automatic

Display. If you have a designated Courier company, please contact customer service in advance. Otherwise, the company will choose the default delivery company

Send the goods.

Logistics: if your goods are heavy (more than 15 kg, or not in jiangsu, zhejiang and Shanghai), we suggest you

tong

Oversend logistics in order to reduce your transportation costs. For example, for a 15 kg shipment to shenzhen, the express fee is one

Generally in 60-75 yuan, and logistics only need about 20 yuan (if there is a transfer fee). Logistics and Courier you received

cargo

Things take about the same amount of time. After the goods are delivered, the shipping department will inform you by phone to the designated shipping point

Pick up the goods.

Generally, you should pick up the goods within 3 days after arrival, so as to avoid storage costs.

1: we guarantee 7 days return and exchange without any reason. Non - quality issues of the return and replacement of the buyer to bear the return freight. Because of the commodity

If the goods are returned or replaced due to quality problems or the responsibility of the shop, the shop shall bear the freight.

2. We will not return or replace the goods that have been used or affected the secondary sales. Please kindly understand.

If you encounter problems, as long as contact our customer service, we will take the initiative to help you objectively, never escape any

Responsibility. Often give in the bad review, to the buyers and sellers are of no help, we would like to retain every like a

Koba friends, can solve your practical problems, improve our service level, we hope that everyone in akoba

Shopping customers can be happy! At the same time, we also refuse to use the poor review to threaten us to withdraw

Money, to send gifts of uninvited guests, we will resolutely resist!