Details of our service

1. About express delivery and delivery time:

(1) our store will send shentong express by default in China, express by express in large quantities and sf express in Taiwan, Macao and Macao. Less than or remote areas or need to change the express please contact customer service personnel!

(2) our store supports international logistics. For details, please consult our customer service!

(3) orders paid before 5 o 'clock on the same day are usually arranged to be delivered within 24 hours, except holidays. If there is any special case, we will inform you as soon as possible.

2. Receipt, return and exchange process:

(1) it is inevitable that there will be damage during the express delivery. Please consult and check the goods after you receive them, and sign for receipt after confirming that there is no problem. If any product is damaged due to transportation problems, please ask the relevant transportation company to issue a certificate with official seal and provide this certificate to us, so that we can assist the customer to claim for compensation. If the goods are damaged or lost due to logistics, we will not bear the relevant responsibility. If there is any quality problem, please timely feedback and take pictures to contact our customer service staff, and we will help you solve it as soon as possible.

(2) the shop is a wholesale shop, if the goods received without quality problems, the shop does not accept the return and exchange, if there is a quality problem, please take a clear picture to contact the shop customer service personnel, we will help you solve the problem in the first time! Please protect the integrity of product packaging, accessories or related information of customers who need to return and exchange goods, and ensure that the secondary sales of products will not be affected. If the package of the returned product is incomplete, accessories or relevant information is not complete; Repair or refit without authorization; Failing to use or store in the normal way; If the products are returned with labels, we will not return or exchange them if they are false.

3: about the color difference: all the products are taken in kind, because the display is different, the display effect is not the same, please be careful to the color requirements!

4: about smell: whenever leather goods are made of leather, most of them have smell. As a result of the product production process processing, can not avoid the use of chemical materials (such as glue), that is, we often say the taste, usually open to the ventilation 2-3 days, or use a period of time the smell will dissipate!

5. Mixed batch and delivery:

The amount of this shop is 199 yuan or more than 5 pieces can be mixed from the batch order, currently only for the wholesale business temporarily not to accept retail and taobao a hair! Please understand!

6. Working hours:

10:30-20:30 (closed on public holidays)

7: our store accepts some product customization and LOGO printing. For details, please contact our customer service!

Note: because the manufacturer will change the packaging of the products or some of the attached instructions completely consistent without any prior notice, we can only ensure that it is the original products! And to ensure that the same mainstream new products on the market at that time consistent, if the company did not timely update to, please understand!

Shenzhen qunpinghui technology co. LTD