about products:

our products are in stock and shipped within 48 hours. The delivery time of customized products is subject to the communication time with customer service.

It is normal for our store to be out of stock due to its large supply. If the goods you buy are out of stock, we will

notify you immediately. All out-of-stock products are refunded.

1. About quality

before shipment, there will be a special department packing, there should be no quality problems, but it cannot be 100%, if the product does exist

please contact us within 48 hours after receiving the defects, and we will solve them properly for you.

 2. Size problem: each product has a detailed size, and each measurement method is different. The error of about 1C M is normal.

If the seller is blamed for the wrong recommended size afterwards, I am sorry and do not accept the return for this reason.

3. About product return

1). Please communicate with customer service to explain the details before returning the goods, so as to track your return and get timely processing.

2). The problem product must be packaged completely (please bring your own packaging, do not paste or write directly on the original product outer box)

3). We will try our best to satisfy the customer's specification of product color or style, but we cannot guarantee 100%. For example, due to color

or if the style does not match, it will not be returned or exchanged.

4). For goods damaged during transportation, it must be submitted within 24 hours after receiving the goods, and contact the after-sales customer service of our company.

Registration, the remaining period defaults to the goods in good condition.

5). The following conditions cannot be returned or exchanged: The Returned product packaging is damaged or incomplete, product accessories or related materials

it is not uniform, repaired or modified without authorization, and not used or stored according to normal methods.

6). After-sales service is the most no-frills service of the company. We are willing to provide you with good after-sales service. At the same time,

  good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or returning goods. Please follow the company.

The above system shall be handled so as not to affect the quality of after-sales service.

1: about how many batches, mixed batch supported? Is there a limit on the amount? How to calculate the freight?

All products are OK according to the above minimum order quantity, the amount is not limited! Mixed Batch supported! Alipay transactions are supported! Support Network

silver! We have stated the weight of each product, and the freight system will automatically calculate it when ordering, which may be a little wrong.

Bad, if you have any questions, please contact customer service in time.
2: Are the products on the shelves in stock? What if it is out of stock?
All our products are sold in stock, and the products that can be ordered are available on the page. Please rest assured to buy. By

there are many types of products, and the daily sales volume is relatively large. If some products are out of stock due to failure to be removed in time, please understand,

we will contact you by phone or Wangwang message and handle it.

Dear buyer, due to factors such as display or light environment, there is a certain color difference in the pictures you see. We

try to minimize the color difference, and the color difference problem will not be used as the basis for complaints, low scores, and returns. All in this store

all products are produced by cooperative factories, and the quality is absolutely guaranteed. Please feel free to buy.

No matter what problems occur, whether it is the service or the quality of the goods, just contact our customer service, we will definitely

sincerely solve all problems for you. If you apply for a refund or return without contacting the buyer, it is not good for both buyers and sellers.

We hope to solve your practical problems. Please ask buyers who like to refund or return directly without contact to raise the price.

Hand, we promise that there is nothing that cannot be solved after communication.

As the goods will inevitably collide during transportation, resulting in damage, please be sure to sign in front of the Courier

check whether the surface is intact. If you find any damage, you must sign off the Express ticket and reject it. If the express delivery does not

xu inspection can inform us to deal with it, and we will negotiate with the courier company, so that you will not have any economic losses, otherwise

once signed, we will not be responsible.

Express delivery: for small orders, you can directly order them. The Alibaba system will automatically calculate the express shipping fee and the charging standard will automatically

display. If you have a designated courier company, please contact customer service in advance. Otherwise, the company will choose the default courier company.

Shipment.

Delivery: If your goods are heavy (more than 15 kilograms, or not in Jiangsu, Zhejiang and Shanghai), we recommend that you

pass

over-delivery logistics to reduce your transportation costs. For example, if a 15kg product is sent to Shenzhen, the Express fee is 1

generally, it is 60-75 yuan, and the delivery only needs about 20 yuan (if there is a transfer fee, it is calculated separately). Logistics and express delivery you received

goods

the time required for things is almost the same. After the goods are delivered, the shipping department will notify you by phone to go to the designated shipping point.

Pick up the goods.

Generally, you need to pick up the goods within 3 days to avoid warehousing fee.

1: We guarantee that there is no reason to return the goods within 7 days. For non-quality issues, the buyer must bear the return freight. Due to commodity

quality problems, or the return and exchange caused by our responsibility, shall be borne by our store.

2: We will not return or exchange products that have been used or affect the secondary sales. Please understand.

If you encounter any problems, as long as you contact our customer service, we will definitely take the initiative to help you solve them objectively and never evade any

responsibility. I always give a moderate or negative review, which will not help both buyers and sellers. We hope to keep everyone who likes it.

Keba's friends can solve your practical problems and improve our service level. We hope that everyone in Akoba

customers who shop can enjoy themselves! At the same time, we also refused to visit poor evaluation blackmailers, and threatened us to return the use of medium and poor reviews.

We will firmly resist the unexpected guests who give gifts!