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Purchasing. Terms and Conditions
1. Junheng Crafts Co., Ltd. does not sell products retail.The minimum order quantity for the whole venue is 3000 yuan (single item minimum order). The price of the goods does not include shipping and tax.
Fei.The transportation method can be either express delivery or logistics. If you choose express delivery, please contact customer service to modify the freight.Delivering goods, freight collect, logistics =
Unified self-pickup,We cannot guarantee that the nearest location to you (if there are any handling fees after you pick up the goods or if the logistics company charges for home delivery) will be available for purchase.
After the family assumes the payment, the goods will be shipped within about 72 hours under normal circumstances (the delivery will be delayed during activities). For large quantities of custom-made products, please contact the company.
Agree on the shipping date.
2. Our company has a large daily shipment volume, so there may be instances of product shortages.If you order a product that is out of stock, we will
Please note on the shipping list and no further notice will be given. After the buyer receives the goods and checks them, they can contact us to return the difference in price or wait for the goods to be repaired.
Send.Due to the rapid product updates, we also accept custom orders for out-of-stock products if they are a single style and meet the quantity of 200 pieces.
3. Our company can provide samples, and the price of the samples is twice the wholesale price (the product difference will be refunded when the order is returned).
4. About Defects: Most of our crafts areHandmade, cannot achieve the flawless of mechanical products, so there may be individual products with imperfections.
The product may have subtle sanding imperfections, which are characteristics of the craftsmanship itself. It places more emphasis on the sense of design and the artistic nature of each item.
Before we ship the goods, we have specialized quality inspection personnel to inspect and pack the goods to ensure that the products are perfect. If you have any questions or concerns, please feel free to contact us.
Those with concerns or who cannot tolerate the slightest imperfection, please be cautious when placing an order! We are more willing to work with those who appreciate vintage crafts and understand that they are unique and not perfect.
The refined you share the joy of owning them together!
5. Regarding color differences: All product images and detail pictures provided by our company are taken from actual shots. However, due to differences in lighting or computer monitors, there may be some color variations.
In some color differences, it is purely a normal phenomenon. Craftworks may have slight color differences due to different production batches. All orders should be based on the actual products. Please understand that the color of the products may vary slightly from the images shown.
Thank you for your understanding, and thank you for your cooperation!
6. Payment Method: 1. Alipay Escrow Transaction, directly pay online after placing an order; 2. Direct Alipay payment; 3. Direct bank transfer.
How to handle products with color differences or imperfections?
First, please read our terms and conditions before shopping.Wholesale InstructionsIf there are any product defects, such as small paint chips, we will communicate well to resolve the issue.
After-sales service and you negotiate a solution, if our party's serious quality problems, leading to the inability to sell, the problem products have a refund service. Can also be through
Communicate and negotiate to resolve.
How to handle the issue of shipping fewer or incorrect products?
1. If you discover a product that has been under-delivered, please contact us immediately. We will review the ordering and shipping process within a certain time frame to ensure that the issue is resolved. If it turns out to be our fault, we will take appropriate action to ensure that you receive the missing items.
The reason for this is that we will send you a replacement when you make your next order.
2. If you discover any incorrect products, please contact us immediately. We will review the ordering and shipping process within a certain time frame to ensure that it is indeed our fault.
The reason for this, we will assume the responsibility that should be:
A. You can accept, and the company will compensate you with a beautiful gift when you next place an order and refund the difference to you.
B. If you cannot accept the product and choose to return or exchange it, please return the incorrectly sent product.Original PackagingPacked the product well, ensuringUnaffected by second-hand sales.
In case the original packaging or product is damaged, which may affect the secondary sale.We will not accept or consider as not received.
How should damaged products be handled?
In product packaging, we have done our best. The company only cooperates with logistics with good reputation to ensure the safety of the logistics arrival. In case of any production quality problems, we will provide a full refund or a replacement.
If the product received is damaged beyond repair, please take a photo of the damage within 48 hours and send it to our customer service for confirmation. We will keep the file and handle the situation accordingly.
：1. Reimbursement will be made when the next shipment arrives.
2. The amount due will be settled when the next shipment arrives.（海外及港澳台外，港澳台及海外因路途遥远
We do not assume responsibility for damage caused during transportation across the ocean.
About the handling of unsold products?
Crafts do not need other industries. Firstly, we support mixed batching for the whole store, and the minimum order quantity for each item is one piece, without any inventory. It will not become outdated.
It's not about expiration dates; it's about how fast or slowly products sell and how much money you make. This all depends on how you handle things flexibly.
This thing, so there is no problem of unsold.
Return · Instructions
Wholesale Instructions PRODUCT PARAMETERS
1. The customer should check the quantity and quality of the goods within 4 days of receiving them and report any problems to after-sales customer service for handling in a timely manner. If there are no problems within 7 days after arrival, please confirm with us.
Agreed, we consider this cooperation to be without any issues and complete the transaction. Subjective dissatisfaction, based on imagined reasons, with no actual quality issues for a return.
The goods are not accepted. They are checked and professionally packaged before shipment.
2. Please communicate with our customer service before returning the product to confirm the product category and quantity. If you return the product without any notice,
We will not process the return or exchange. Products for return or exchange must be in their original packaging, undamaged, and intact, and not affect resale. In case the original packaging is damaged, we may not be able to process the return or exchange.
If the product is damaged and affects secondary sales, the company will reject it or consider it as not received, and we will not refund.
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