1.All products of our company support mixed batch. If you buy goods worth 200 yuan or more, the color of the same product will be mixed, and the style of the same product will be mixed.

2.The moQ of a single product varies from 1 to 5. The single moQ system has been set up!

3.If there is any quality problem within one week from the day of receiving the products of our company, we will replace the products, and the consequences of delay shall be borne by ourselves. And our company does not support any reason of return.

4.All product pictures of our company are taken in kind, the products are real. But as a result of each exterior factor, color difference is again unavoidable. Therefore, the company does not accept any picture problems given in the comments and poor comments!

5.Our company's product style, quality, service and win. I'm sure we'll do the best. For you to build a perfect selection of products platform, to give you a satisfactory quality service!

(1)After the customer determines the required products, contact our online customer service to confirm the express or logistics costs, delivery address and other issues, you can place an order online; If you place your order by yourself, please indicate your requirements in the order message. (E.g. change address, select express or logistics transportation, designate logistics, designate express.)

(2)We determine the quantity and time of supply according to the actual inventory. As the daily shipment is very large, we cannot guarantee that any one of the models will be in stock at any time. After placing an order, if the goods are temporarily out of stock, we will notify you by phone. If we can't get in touch with you, we will directly note the refund on the list. In terms of the color and style of a single product, the delivery rules of each product manufacturer are different, and the delivery color of each batch may change. Therefore, according to the delivery rules of each manufacturer, we will indicate whether it is optional in the product information diagram. If the words (mixed and randomly distributed) are marked, the color pattern of the product will be randomly distributed. The remarks are invalid and will not be notified by phone. If marked (optional), the customer will place the order according to the way of selecting the pattern.

(3)After reaching an agreement, the customer immediately makes payment through Alipay (all commodities support Alipay guaranteed transaction, if you use other means of payment, please refer to the information in the following instructions and contact the customer service staff, so as to ensure the safety of your payment).

(4)We will deliver the goods according to the agreed date, and the latest delivery shall be no more than 3 working days after payment (the possibility of postponement is not excluded during legal holidays).

(5)After receiving the goods, customers can log in Alibaba Assistant or Alipay to confirm receipt without any problem; If you have any questions, please contact the customer service staff within 24 hours. No responsibility will be taken for late delivery.

Shipping Statement:

Delivery time description:

      Because the shipment volume is huge, we will only carry out the click-to-deliver operation when we ensure the actual shipment.

     Our company will deliver goods at 16:00 every day, and click on the network operation to deliver goods at 20:00 -- 22:00 every night. Due to the manual operation, the time may not be able to meet your urgent need to see the delivery, but we still hope that your dear customers understand and understand.

    Under the condition of normal delivery within 24 hours, please check your order after the first 22:00 after 24 hours to know whether the goods will be delivered.

    We usually guarantee delivery within 48 hours during the peak season. After placing an order, please inquire at the first 22:00 after 48 hours.

    We have been working hard. We won't delay you intentionally. Please don't rush us. If you are in urgent need of the goods, please order in advance. We treat all customers equally and arrange shipment in advance. Thank you for your cooperation!

Transport tracking number and inspection instructions:

    If you use express transportation, we will attach the corresponding order number when we click the shipping button. You can directly see the tracking information on your order logistics tracking information. If you need to check, please check directly on your order. Thank you for your cooperation!

    If you use logistics transportation, we fill in the tracking number column and fill in the date of delivery. Because the logistics department is mostly private shipping department (excluding the regular national network), there is no relevant logistics tracking information, logistics transportation is generally around 5 days, in this 5 days, we can not find any tracking information, only when the goods arrive at the destination, we can find the goods. So please choose the customer of logistics transportation, be sure to wait patiently, after the goods arrive, the logistics company will call you to pick up the goods. If you haven't received any calls from the logistics department 5 days after the delivery, please contact us in time to provide your order number and recipient name. We will give you the tracking query. 24 hours later, we will complete the processing and let you know the specific situation.

     Our cooperation is not only between you and me, but also between us the transportation department, we will do our best to do what we should do and try our best to satisfy every customer, but I hope you can treat us objectively in the transportation after delivery. We will do our best to help you solve the problem! Looking forward to a happy cooperation with you!

After receiving the goods, customers should open the goods in front of the Courier and inspect the goods. If you have signed for the goods, please state that there is no problem with the quantity and quality of the goods. You will not be required to return or replace the goods.

1.Customers must inspect the goods in front of the Courier. If you find any problem with the goods, please ask the Courier to testify and contact our customer service personnel immediately.

2.If the quantity or goods are not in conformity with the order, the Courier shall testify the witness and contact the customer service to confirm the facts before replenishing or replacing the goods.

3.If it is the product quality problem, please ask the customer to provide relevant photos as proof, and contact the customer service to confirm the facts before the replacement.

4.If the customer only wants to replace the goods, please contact the customer service within 2 days after receiving the goods, and the goods can be replaced only after reaching an agreement.

5.If the weight of goods exceeds 3 kg, we will not accept express transportation (refuse to sign the returned goods), but only accept logistics transportation. (Less than 3kg can be transported by express)

Note:
   1.As for pendant products, they will appear larger due to close shot. Please know the size of the products in detail before purchase. Once purchased, we do not accept return, replacement or medium quality reviews for size issues.

   2.Electronic products (such as electronic toys, lamps, etc.), if improper use, not quality problems, caused by the light, you can immediately contact our customer service staff telephone communication. We will seriously help you feel. If you are unable to accept these improper use of customers, please take a detour!Our company can only guarantee 98% of the qualified rate, 2% of the exemption scope.

   3.All ceramic and glass products in our shop are not high-end products. Defects and coloring problems are inevitable. If you cannot accept any defects, please place an order carefully so as not to cause unhappiness to both parties. In addition, all fragile goods will be inspected by the logistics and express company before delivery. If any damage occurs during transportation, our company will bear 50% of the compensation. For other losses, please negotiate with the transportation company for compensation. Thank you for your cooperation.