On the shipping instructions:

Packaging:

1. The store sends independent color box packaging by default. If you need other packaging, please contact customer service.

2. Generally, 12 cups or less will be arranged for safe packaging and delivery of foam boxes. 12 or more, without foam box packaging. If you need foam box packaging, please contact customer service.

Logistics

1. Orders after payment are usually sent out within 1-2 days. By default, best Express and YTO Express are sent. If you need to rush, send SF Express, please contact customer service staff;

2. Validity period: 1-3 days in Guangdong area, 3-5 days in other areas, 6-8 days in some remote areas, please wait patiently. If the goods have not arrived within the normal time limit, you can contact the online customer service for assistance;

After-sales problems

1. The small store does not support return without reason

2. No matter whether the outer packing box is damaged or not, the customer needs to open the box for inspection. If the product is damaged due to transportation problems, please ask the relevant transportation company to issue a certificate with the official seal, and provide this certificate to us, and we will help the customer to claim; If the goods are damaged or lost due to logistics, the customer can directly find the logistics claim, and we will not bear any relevant responsibility.

3. If you are not convenient for acceptance, if the goods are damaged or have quality problems, please protect the integrity of the product packaging, the complete accessories or related materials, we will exchange the goods within the specified time (the freight for individual exchange will be borne by the customer, and it is recommended to replace or replace the goods in batches next time)