Notice to buyers

1 Product pictures: The pictures are all taken in kind by 100%, but due to the light and display, the pictures you see may have slight chromatic aberration problems, which cannot be avoided, please forgive me!

2. About out-of-stock: Although we are the first-hand source of the original factory, offline suppliers are also very fast to deliver goods. We will try our best to ensure the stability of the supply, but it is inevitable that out-of-stock will occur, please understand more. Once the goods are out of stock, we will notify the buyer within 24 hours to change the payment for you, or complete the refund within 24 hours.

3. After-sales problem: After receiving the goods, please check the goods before signing the bill. If the goods are damaged or missing, please do not sign for them, contact our company first to explain the situation and prove it by logistics company personnel or express personnel before handling it.

4. Our contact information: you can contact customer service directly. If you have special circumstances, you can also call 15336905255.

5. Wholesale required (by default, you have agreed to abide by the following conventions when trading): You may not know our advantages, but you must know our shortcomings. Medium and low-end products serve the public. They are all sold at low prices with low profits. They can earn money and cannot afford it. Please understand us more after comparing the cost performance of the products. Please comply with the following conventions:

i. Pictures taken in kind of all goods. There may be slight differences in each batch of goods entering the warehouse. The pictures and introduction data are for reference only. The actual products received shall prevail. The styles and colors shall be sent randomly. Refuse to return or exchange goods on the grounds of slight differences in color, style, data, price, etc.

Example (but not limited): 1. I don't believe in evil, just come to give you a negative comment. I bought 1000 kinds of products with only a few cents, and gave you 1,000 negative comments. I don't want anything, but I just want to feel comfortable. 2. Medium and low-end products, reject medium and poor reviews. Please measure the cost performance of the product before wholesale. Our products have been washed in the market for more than 20 years, and the market is still huge. While doing business, we are also making friends. We refuse to give negative comments for any reason. Example (but not limited): 1. Shopping in Taobao, I have been used to finding fault. Don't find fault, why do I come to Taobao wholesale? Why can't I make comments? The product quality is poor, so I will give negative comments.

2. The customer service is not good, and the product quality is poor. I have something to say, can I make suggestions in the praise? Of course, welcome. You visit our business, and the customer service is grateful to you. Why is the service not good? Why is the product quality poor? You are welcome to give more constructive suggestions, improve our service, and provide better service for you and more customers.

3. About transportation and distribution.

We recommend that you send express delivery to your door, which is convenient and fast. The quantity of goods is mainly based on logistics and freight, which is cost-effective. You just need to pick up the goods at the freight company yourself. Delivery from Yiwu, where logistics is developed, does not collect freight. You need to pay the freight to the freight station when you pick up the goods at the freight station. After ordering the product, contact us to modify the shipping fee. The default shipping fee for shopping is the express fee. If you place an order, the system calculates the shipping fee. All wholesale goods are free of shipping. When shipping, the freight will be paid on arrival. Please contact customer service to modify the freight.

IV. Return and exchange rules

1. Within 7 days after receiving the goods (subject to the date of receipt of the waybill), if any product fails to function, please contact us in time. It will not be accepted within the time limit.

2. When receiving the goods, the customer needs to unpack and check whether the outer packing box is seriously deformed or damaged. If the goods are not received as required, the goods will be damaged or lost due to logistics, we will not bear relevant responsibilities (before shipment, there will be video control of inspection supervision and weight retention).

3. All customers should protect the complete packaging of the products, complete accessories or related materials. If the products have quality problems, we will return the products within the specified time.

4. The loss of 2% of some defective products and orders is normal. If the loss is serious after each transaction, please contact customer service within 7 days. If the customer fails to give up the right of after-sales service, not accepted.

5. The buyer shall bear the part that the damage rate of the product exceeds 4% of the order. That is to say, in addition to normal losses, we will bear a maximum of 2% compensation for each order. 6. Return and return freight shall be borne by the buyer. The quality problem of return and exchange is based on the actual freight charged (if the delivery fee is 5 yuan, the return will only bear the freight compensation of 5 yuan).

V. Return or exchange is not accepted under the following circumstances

1. The returned product packaging is incomplete, the accessories or related materials are incomplete; Unauthorized management and modification; Not used and stored according to normal methods; Beyond the shelf life of the product; The returned product has been labeled, the product is fake. Commodities that cannot be sold as commodities again.

2. When the customer finds the product quality problem and returns the product, he/she requires to return the product to our company by plain mail or express delivery. The customer pays the freight in advance. After receiving the product, the company will post the freight and the actual cost of the product according to the Post Office List, if the customer returns the product by express delivery or other means without communicating with the customer service, the company will reject it. 3. Return packages are returned in real name (that is, fill in the name of the orderer). Before the return package is delivered, you must communicate with the customer service and pass the return list. The return package must be attached with the return list, to facilitate staff query and improve efficiency.

4. If you do not communicate with the customer service before returning the product, the product will not be accepted.

5. Return and exchange goods for subjective reasons. If there is no quality problem, return goods will not be accepted. Return and transportation costs will be paid by yourself, and damage will be compensated according to the price.

6. Please do not return goods that are not our company. If there is such goods, we will not return them.

7. Refuse to pay the freight in advance for various reasons. If the return freight exceeds the shipping freight, refund will not be accepted.

Yiwu Erlong daily department store the wholesale distribution of daily necessities, children's toys, household supplies, hardware, and ornament best-selling consumer markets enjoy a high position among consumers, the company has established long-term and stable cooperative relations with many retailers and agents. The variety of general merchandise, children's toys, household goods, hardware and ornament sold by Erlong daily goods store in Yiwu city is complete and the price is reasonable. Yiwu Erlong daily department store has strong strength, attaches great importance to credit, keeps contracts and guarantees product quality. It has won the trust of our customers with its diversified operating characteristics and the principle of small profits but quick turnover.

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