1) rules on wholesale and after-sales service
We do wholesale business, not taobao retail business, low profits, all rely on the volume and old customers to maintain. So after sale is a certain difference. Please be informed by your purchasing boss: our daily shipment is relatively large, so it is inevitable that there may be a small number of defective products missed inspection in the past. Please sign for the express delivery of old and new customers on the same day of inspection, if there is any quality problem please contact our company wangwang within 2 days, overdue contact is regarded as no problem with product quality. If there are any quality problems, the buyer should cooperate with the buyer to send 10 pieces together for replacement or refund. We will bear the postage for the return. Postage buyer first out, received goods together with the postage, refuse to collect pay express. The following 10 quality problems can be replaced by the package but the buyer bear the round-trip freight. In order to let customers get more price advantage of the product, its low value thin profit, the number of watches may be much higher than the freight profit, please understand. If you want to replace, please keep your tracking number for inquiry. The sender, address and contact information of the package should be used when ordering the goods.
2) about logistics and delivery time
We are generally the delivery speed, zhongtong and other express. If you need other express, please leave a message. Here express convenient, basically can find all you want to send express. For orders placed before 16:00 on the same day due to large shipment volume, goods will be delivered on the same day if sufficient stock is available. In case of shortage, the buyer will be notified immediately or the shipment will be delayed for 1-3 days. Orders placed after 16:00 will be shipped the next day.
3】 about mixed batch
The goods are scattered, one or two for each style, with many styles and few styles. Because the ordered styles are too scattered, it takes a lot of time to find out the distribution of goods. Therefore, if there is a shortage of colors, the quantity of the same style will be increased or other colors of the same style will be sent instead, so as to make up the total number of orders and ship the goods.
4】 about the processing of incoming samples
1. If the customer provides samples or product requirements, our company will provide samples within 7 working days. After the customer confirms the contract, our company will carry out mass production.
2. The delivery of the products will be completed within 20 days of the delivery date of 10000PCS, and our company will complete the delivery of 20,000-3000pcs in 25 days. The delivery date of other quantities will be negotiated by both parties.
3. Customized customer LOGO for existing products (LOGO can be customized for literal, watch strap, watch buckle and automatic hammer of mechanical movement), with the quantity of single monochrome at least 200 pieces. The delivery date is 10 days.
[value-added services]
(1) unlimited quantity, one batch, and provide shipping services;
(2) support aliexpress, Ebay, amazon, and independent B2C customers. Product pictures can be used, but please report to customer service in advance to avoid complaints