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1. Product Quality: All items we ship are inspected by specialized personnel, and we ensure there are no quality issues before delivering them to you. Please feel at ease.

2. Product images: All images are taken at 100% actual size. However, due to differences in lighting and monitors, the images you see may have slight color variations, which is unavoidable. We apologize for any inconvenience!

3. Regarding stock shortages: Although we have direct access to original products, our offline distributors can also move inventory quickly. We will try our best to ensure stable supply, but stock shortages may still occur. Please understand this. Once a shortage occurs, we will notify the buyer immediately, offer an alternative product, or refund the payment within 24 hours.

4. Logistics and shipping: To help you save costs, we use logistics services for delivery. We do not collect any logistics fees; once the goods arrive, you must collect them from the freight station and pay the shipping fee to the freight station.

5. After-sales issues: Please inspect the item before signing for delivery. If there is any damage or missing items, do not sign for delivery. Contact us first to report the situation, and allow the logistics company staff to verify it before any further action is taken.

6. Shipping Responsibility: If the shipment is lost during transit, we guarantee 100% responsibility. We will try to use direct logistics services whenever possible; if intermediate handling is necessary, we will choose the logistics company with the fewest transfers. Generally, logistics companies do not reach rural areas—they usually only reach urban or county towns. Therefore, customers must collect the goods in the city or county town themselves. We apologize for any inconvenience this may cause.