[product information] 

   Product brand: baorun  

   Product model: K5S

   Product color: silver and gold

   Accessories: gift box, instruction manual, four limit combs, a bottle of lubricating oil, a cleaning brush, charger

   Packing specifications: 20 boxes/boxes, one box weighs 0.88kg, one box gross weight 18.5kg, one box net weight 17.5kg

   Single box size: 15.8*24*8cm

   Outer box size: 49.3*33*42cm

   Product voltage: 110v-240v 50 hz - 60 hz

Logistics information

Freight charges: no single package, 20 packages per box 

Mode of transportation: yunda express and zhongtong express are delivered by our store system by default. Small postal parcels can be delivered to places less than remote areas. Sorry for any inconvenience caused. All wholesalers will go to deppon logistics (do not go upstairs for door-to-door delivery, if you need to go upstairs to pay the buyer)

After-sales service

Warranty: 7 days without reason for replacement, 2 years warranty. Knife head and battery wear products are not covered by warranty after 15 days. We shall bear the freight for quality problems within 15 days, and the buyer shall bear the freight after 15 days. Free maintenance or replacement 

Return and exchange: customers who are not satisfied with the goods or have any comments can contact our customer service staff in time. We promise to return and exchange the goods within 7 days without any reason.

7 days return and exchange service without reason

All products sold by the company are provided with after-sales service in accordance with the three guarantees policy, and no reason for return and replacement service can be enjoyed within 7 days from the date of receipt by express delivery. 

Quality problem within 7 days: the goods will be returned and replaced according to the customer's requirements. 

Within 7 days of the quality problems: to accept return and requirements, please ask for the return address, to after-sales service, the freight back and forth to their customers, package mail products should be deducted the freight (don't accept to pay the company warehouse), at the same time, the customer must ensure that the goods itself, accessories, packaging and gifts in good condition and not been used and not affect our secondary sales. 

The risk of damaged goods in the return of goods shall be borne by the buyer. If the return of goods is damaged, the warehouse shall have the right to deal with the rejection directly. 

Note: the company does not receive the payment, do not send sf express. All goods returned or exchanged to us must be accompanied by a note stating the reason, want want number, order number and recipient information (address, telephone number) so that we can track the service.