2020 20cm coconut colorful colorful rainbow single rainbow crystal mud clay slim simulation ramen clay 2020 20cm椰果炫彩七彩虹单彩虹水晶泥粘土史莱姆仿真拉面粘土

Regarding the company management:

Our company has obtained the ISO 9001 quality system management certification. We welcome cooperation.

Regarding the material of our company's products:

Our products are made from eco-friendly materials and have received RRS Sophie’s certification; please use them with confidence.

Regarding color difference

Mr. Lu Xun said that there is no such thing in the world2An identical item; this product belongs toDIYAs a type of handicraft, there will inevitably be variations in weight and size, and color differences are also unavoidable.

I hope you don’t set too high expectations.

Regarding production capacity

Our company has a facility of 8000 square meters, dozens of employees, multiple production machines, and a monthly output of hundreds of thousands units. We can carry out OEM and ODM processing.

Regarding emergency production orders

1In principle, our company does not accept urgent production orders. This is because the production schedules of a team-based enterprise are usually planned in advance, and urgent additional orders often conflict with the existing production plan, causing disruptions to production.

2Third-party service providers such as logistics and courier services are beyond our control. Therefore, after accepting urgent orders, please do not expect immediate delivery on the same day. However, we will do our best to serve you.

Regarding the passing rate

This product isDIYHandmade toys – you know that crystal glue products are soft and prone to deformation; they are not flawless artworks like those in museums.90%The pass rate is quite good. Please don’t expect too much. We will do our best to ensure every product meets high standards. Thank you for understanding.

Regarding sample fees

If the customer requires sample production for bulk orders, our company generally charges a sample fee of 100-200 yuan, which will be refunded after the order is placed.

Regarding payment methods

1. Online, you can place orders directly using Alipay.

2. Orders must be placed offline via bank account payment or other methods. For example, cash, WeChat, etc.

 Regarding shipping

1Regarding bulk orders, since this product is heavy, shipping is typically done via logistics, taking about 10–15 days. The exact time depends on the quantity and other specific conditions. For logistics shipping, please pick up the goods at the logistics center. Special cases may require additional negotiation.

2Regarding small orders, since our products are heavy items, shipping fees are not included. For larger items, please pick up the goods at the logistics center. Under these principles, shipments can be made on the same day after ordering, generally within 3 days, except in special circumstances.

Regarding proxy distribution

Regarding domestic customers, in principle, our company can handle distribution on behalf of sellers on domestic platforms, such as TaobaoTmall> customers. Specific details can be negotiated.

Regarding cross-border customers, since we currently have no experience in cross-border distribution, we do not offer such services to customers using cross-border platforms. We apologize for any inconvenience this may cause.

Regarding tax refunds

This factory can issue tax refund invoices; foreign trade companies are welcome.Cooperation

Regarding returns and exchanges

1For returns and exchanges requested due to issues such as product quality, which are not our responsibility, we do not accept them in principle.

2If returns or exchanges are required due to product quality issues, which are not the company's responsibility, but only after friendly negotiation between both parties, the company shall not bear any related return or exchange shipping costs. Moreover, only after the relevant personnel of our company confirm that the quantity and quality are correct, will we provide compensation.70%Refund