1】 about the wholesale and after-sales rules
We do wholesale business, not taobao retail business, profit is low, rely on the volume and regular customers to maintain. So after sale is to have certain distinction. I hope you know that our daily shipment is relatively large, so it is inevitable that a small number of defective products may be missed. All new and old customers are requested to sign for the express delivery and inspect the goods on the same day. If there is any quality problem, please contact the customer service within 2 days. 10 defective products shall be sent back to the buyer for replacement or refund, and the postage shall be borne by our company. Postage buyers out first, received the goods together with the postage, refused to pay Courier. The following 10 quality problems can be exchanged for the package but the buyer shall bear the return freight. In order to let the customer get more price advantage of the product, its low value thin profit, the number of watches may be a small freight far higher than the profit, please understand. If you want to exchange goods, please keep your waybill number for inquiry. The sender, address and contact information on the parcel should be the information of the addressee used when ordering the goods.
2】 about logistics and delivery time
We usually send best, zto express. Please note and leave a message if you need other express. Here express convenient, basically can find all the express you want to send. For orders placed before 16:00 on the day of a huge shipment, the goods will be delivered on the same day if they are fully stocked, and the buyers will be notified or the delivery will be delayed for 1-3 days if they are insufficient. Orders placed after 16:00 will be shipped the next day.
3】 about mixed batch
The goods are scattered, one or two for each style, with more styles and less quantity. Because the ordered styles are too scattered, it takes a lot of time to find out the allocation of goods, so if there is a shortage of colors, we will increase the quantity of the same style or send other colors of the same style instead of shipping, so as to make up the total number of orders, please be noted.
4】 about sample processing
1. If the customer requires samples or products, our company shall provide samples within 7 working days. After the contract is signed and confirmed by the customer, our company shall carry out mass production.
2. The delivery date of products shall be less than 20 days for 10000PCS, and 25 days for 20,000-30000pcs. The delivery date of other quantities shall be negotiated by both parties.
3. The existing products can customize the customer's LOGO (literal, watchband and buckle can customize the LOGO), with a monochrome quantity of 200 pieces. The delivery date is 10 days.
[value-added services]
(1) unlimited quantity, one piece of batch, and provide on behalf of the delivery of services;
(2) support aliexpress, Ebay, amazon, independent B2C customers, product pictures can be used, but please make a report with customer service in advance to avoid complaints