【Product Code】KW16068

About Color Difference

All the product images and detail pictures of our company's products are100%The actual item is photographed. Due to the high reflectivity of ceramic crafts, changes in the shooting environment and light, as well as differences in monitors, the surface colors of ceramic crafts will vary, and color difference is unavoidable. Customers who are cautious about this should be careful when shooting.

About the size

All our products are handmade, and there will be slight size variations for the same product design. Due to the irregular shapes of our products, the dimensions provided are estimated and may differ slightly from the actual size. For precise dimensions, please refer to the actual product upon receipt.

About Packaging

All our products are ceramic crafts, which are fragile. Therefore, our products are generally packaged in bubble bags.plusPaperboard box, then pack and secure with a wooden crate. (Dear, using a wooden crate is to protect the goods inside) A wooden crate is charged for.10Yuan, and so on. If you insist on not using a wooden frame, we will not be responsible for any damage to the goods during transportation.

About shipping

Due to the need for warehousing, inspection, packaging, and making wooden crates, it takes some time. Additionally, with the huge amount of daily orders, our company typically defaults to a payment after the order is placed.1-2Daily order fulfillment,3We will send the goods to you today. If there are any special circumstances, please communicate and negotiate with our customer service.

About Logistics

Our company usually chooses general logistics for shipping, and we will try to choose the nearest freight forwarding department to the unloading point. It is best if you specify the freight forwarding department yourself. However, there may be differences in costs due to different logistics companies, and our company is not responsible for them. Once the product arrives at your location, the logistics company will notify you to pick up the goods in time, and the freight charges will be paid by you. If you specify a courier company, the costs will be borne by you.

About Stock Out

Regarding the stockout, our customer service will contact you immediately. You can choose to replace it with other products, or choose to keep it until we can replenish it for you next time. Thank you for your support.

About Damage

When picking up the goods, it is very important to inspect the product packaging and the product itself. If there are a few damage, report it immediately.2Please notify us within 3 days and provide evidence by taking photos. We will bear the damage.

About sending the wrong goods, missing goods, and serious quality problems of the goods, all the responsibility lies with our company.

The company is fully responsible for all the products we sell. If there are any problems with the products upon receipt, you can contact us immediately to resolve them. We will definitely give you a satisfactory reply.

About Flaws

All our products are inspected by quality control personnel before shipment.100%Inspection, as most ceramic crafts are all handcrafted, minor imperfections such as pinholes, sand eyes, or black spots are considered normal for the firing process. Customers who are sensitive to these issues are advised to exercise caution when making a purchase.

About Customization

Our company is a productive enterprise that offers sample-based customizations, ensuring both price and quality. For sales and product details, please contact our customer service for negotiation. The sample fee is paid by you, and it will be refunded after the transaction is completed.

About Customer Service

Contact Number:13575968680 QQ：248859350

Shop address: Yiwu International Commerce City Phase ICDistrict 3rd Floor, 7th Street7555