★ Our store is founded on integrity, all goods are factory-directly sold at factory prices, we focus on sales volume rather than profit, so don't miss out if you like it!
★The pictures of the goods sold in our store are taken from the actual items, and color differences cannot be avoided! We will check the color of each photo against the actual item, but the color of the goods seen under different colors of light and on different monitors may vary slightly. Those who are concerned are advised to be cautious when making a purchase!
★ Return and Exchange Policy: For returns within seven days with no reason, the packaging must be intact and unopened. If the product has quality issues or is damaged due to logistics, the packaging must also be unopened. Our company will inspect the returned items in person. We will reject all returned items with intentional damage. Please contact our customer service before returning items to avoid disputes and losses caused by improper returns!
Return and exchange shipping costs: If the return or exchange is due to a quality issue with the product or an incorrect shipment, the store will bear the round-trip shipping costs; if a return occurs before confirmation of receipt, the buyer will bear the shipping costs for the return; for returns under the 7-day return policy, the buyer will bear the round-trip shipping costs; please inspect the parcel in person, and if a quality issue is discovered after signing for the delivery, the buyer will bear the return shipping costs, and the seller will bear the shipping costs for the resend; for movable products, if the joints break, the customer must contact the customer service to replace the parts and bear the cost of the replacement joints and shipping.
★Express Delivery Instructions: The default shipping method for our store is Yunda Express. If you need to use SF Express, please contact our customer service; generally, goods will arrive the next day in the Jiangsu, Zhejiang, and Shanghai area, and it will take three to five days to deliver to other regions (specific timing depends on the shipping company's delivery time); normally, if you place an order before 17:00, we will ship the same day. For promotional days, we will ship according to the order payment sequence.
Basic knowledge of figure models:
1. All model toy products are hand-painted, and some minor imperfections cannot be avoided. There is no absolute perfection, so please do not purchase if you are sensitive to these issues!
2. If the product deforms due to compression, or if it is unstable, or if the interface is tight and difficult to install, you can use hot water to soften the product, and then adjust the installation by hand.
3. If the product has a sticky paint phenomenon, you can gently wipe it with a cotton swab dipped in oil of vinegar, nail polish remover, or makeup remover, which will basically solve the problem.
4. Because the product material is special, it becomes more brittle in winter, and there is a risk of damage during shipping. Please inspect the goods before signing for them.
5. If the model breaks or comes off the glue, you can use 502 glue to coat the area where the glue comes off, which can basically be bonded.