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1. Regarding colors: If there are any color requirements, please note them in the following box (that is, in the buyer's message). If you leave a message for mixed shipping, it will be considered random shipping and is not within the scope of after-sales services.

 

2. Regarding addresses: please confirm the delivery address before submission to ensure it is the correct place for your receipt. Once the goods are dispatched, it is difficult to recover them. The damage caused by back-and-forth logistics is quite serious. We will ship the goods based on the receipt address after payment.

 

3. Regarding packaging: Due to the inherent challenges of shipping, especially for products in blister packaging (e.g., head-turning dolls), we recommend that customers who have strict packaging requirements should purchase the entire box to ensure that the products inside the original shipping box are less likely to be damaged.

 

4. Regarding logistics: Please note that buyers with logistics requirements must specify the logistics department address or the Yiwu telephone number in the buyer's comments to avoid any inconvenience during the pick-up process. If there is no comment, the logistics will be randomly assigned.The distance of picking up goods is not within the scope of after-sales services.Please refer to the shipping cost information displayed above the shop.

Logistics requires you to pick up the goods at the logistics unloading point yourself.

5. About returns:

We can exchange or return items if there are damage or quality issues during transportation, but we are not responsible for the return shipping fee. If you need to exchange or return the item, please pay for the shipping fee yourself. We refuse to accept items with a 'pay on arrival' (POA) shipping method. Please note this for the buyer.

 

 Our store operates on low margins, and in the event of damage to the products during transportation, both parties will share the return shipping costs equally (the damage probability is very small, the buyer is responsible for the return shipping costs, and the seller is responsible for the return shipping costs). Please only purchase if you agree to this.

 

Handle quality issues within 7 days of receiving the goods. Overdue requests will not be processed uniformly.

Refuse to return the goods due to not liking them after receiving them. Please browse carefully before purchasing to ensure you like the style.

 

Non-quality issues are not eligible for returns or exchanges. Please confirm your acceptance before placing an order.

 

 

Due to the low price of this item, customers should evaluate the quality based on the price. Do not expect the quality to be too high. If you have high quality expectations, please choose other styles with higher prices.

Some buyers may ask if they can return or exchange items after purchasing if they don't sell well.

Answer: No, please read carefully.

 

 

Special Note:

 

The customer is very confused about our 300 yuan minimum shipping policy, and there are three reasons for this:

 

1. The cost of our logistics, inspection, packaging, and delivery is high.

 

2. Most logistics departments don't like to accept small items, and those who often deliver goods know this. Moreover, it is easy to lose them because a large truck carries a lot of loose goods. Sometimes, they don't know which unloading point to unload them or which crack they are stuck in.

 

From the customer's perspective, even if the price is below 300 yuan, there is a minimum charge, which significantly increases your purchasing cost. Additionally, you need to pick up the goods at the logistics department yourself, which is usually quite far from the city center, making it inconvenient. While using a larger logistics company may be more convenient for picking up, the logistics costs can be one or two times higher than those of a standard logistics company.