About the product:

Our products are spot products, which will be delivered within 48 hours. The delivery time of customized products shall be subject to the communication time with customer service.

It is normal for our store to be out of stock due to the large quantity of supply. If the goods you purchased are out of stock, we will

The first time to inform you. Products out of stock will be refunded.

1. About quality

Before the delivery will have a special department packing, there should be no quality problems, but can not be 100 percent, if the product does exist

If you have any defects, please contact us within 48 hours after receipt, and we will solve them for you.

2. Size problem: each commodity has a detailed size, and each person has a different measurement method. The error of about 1C M is normal.

If you later blame the seller for recommending the wrong size, then I am sorry that you will not accept the return for this reason.

3. About product return and exchange

1). Before returning the goods, please communicate with the customer service to explain the details, so as to track your returned goods and get timely treatment.

2). The defective products must be packaged completely (please bring their own packaging, do not paste or write directly in the original box)

3). We will try our best to satisfy the customer's specification of product color or style, but we cannot guarantee 100%. As a result of color

Or the style is not consistent will not be returned or replaced.

4). For the goods damaged in the transportation, it should be put forward within 24 hours after receiving the goods and contact with the after-sales service of the company

Registration, the remaining period is the default for the goods in good condition.

5) the following conditions are not eligible for return or exchange: damaged or incomplete product packaging, product accessories or related materials

Uneven, unauthorized repair or modification, not in accordance with the normal way of use or storage.

6). After-sales service is the most basic service of the company. We are willing to provide good after-sales service for everyone.

Good after-sales service also requires the customer's cooperation, please read the above instructions carefully before returning or replacing the goods, please follow the company

The above system, so as not to affect the quality of after-sales service.

1: about how many initial batches, do you support mixed batches? Is there a limit on the amount? How about the freight?

All products according to the above starting batch can be, the amount is not limited! Support mixed batch! Support alipay transactions! Support network

Silver! We have marked the weight of each product, and the freight will be calculated automatically by the system when patting, which may be slightly wrong

Poor, have a problem please timely contact customer service.
2. Are the products on the shelf in stock? What if it's out of stock?
All our commodities are sold from stock, and the available commodities shown on the page are in stock. Please feel free to purchase. by

Due to the wide variety of commodities and the large daily sales volume, please understand that some commodities are not removed from the shelves in time, which leads to the shortage of goods.

We will get in touch with you by phone or by want message.

Dear buyers, due to the display or light environment and other factors, the picture you see there is a certain color difference, we

As far as possible will color difference to the minimum, color difference problem will not be used as a complaint, low score, return or replace the basis. All of our store

The products are produced by the cooperative factory, the quality is guaranteed, please feel free to buy.

No matter what the problem is, whether it is the quality of service or goods, as long as contact our customer service, we will be sure

Sincerely for you to solve all the problems, if you do not contact the application for refund or return of buyers, buyers and sellers are not good

We would like to solve your practical problems, please like not to contact the direct refund or return of buyers high price

Hand, we promise nothing that can't be solved without communication.

Because the goods will inevitably collide in the transport, resulting in damage, so you must sign when the Courier

Check if the surface is in good condition. When you find the damage, you must sign off the express waybill and reject it, such as the express does not

Allow inspection can inform us to deal with, by us and express company negotiation, so you won't have any economic loss, otherwise

We are not responsible for the receipt once signed.

Express delivery: small order, can be directly shot, ali system will automatically calculate the express freight, the charging standard will automaticallyDisplay. If you have a designated Courier company, please contact customer service in advance. Otherwise the company will choose the default Courier companySend the goods.

Logistics: if your goods are heavy (more than 15 kg. Or not in jiangsu, zhejiang and Shanghai), we suggest youtongIn order to reduce your transportation costs.

For example: a 15kg piece of goods sent to shenzhen, express costs oneUsually 60 to 75 yuan,

And send material goods to need 20 yuan only or so (if have transshipment charge to calculate additionally).

Logistics and express delivery you receivedcargoThe amount of time needed is about the same. After the goods are delivered.

The shipping department will call you to the designated shipping pointPick up the goods.

You usually have to pick up the goods within three days of their arrival in order to avoid storage charges.

If you encounter problems, as long as contact our customer service, we will certainly take the initiative to help you objectively solve, never escape any

Responsibility. It is not helpful for both the buyer and the seller to give bad comments at every turn. We hope to keep every one of them

Keba friends, can solve your practical problems, improve our service level, we hope everyone in keba

Shopping customers can be happy! At the same time, we also refused to visit the bad critics, for the use of bad comments to threaten our withdrawal

Money, send a gift of the uninvited guest, we will firmly resist!

The following is to return to the category of products can be directly entered:          Various stainless steel products         Stainless steel seasoning pot  

   Stainless steel pan - tray       Heat preservation pan - bento box        Spatula - spoon - water spoon - mesh leakage - tune - chopsticks - rice spoon                         Inch plate - square plate - snack plate            Knife - plane - clip - bottle opener - ice shovel - leather - oil leak  

Wok - electric - steamer - case - lid - bead - steaming rack     Cup-electric cup-carbon   Chopstick - chopstick - knife - wine shelf - garbage bucket 

     Basin - wash rice sieve - dish cover       Grill - barbecue accessories        Kettle - electric kettle       Bucket - insulated bucket    

                 Seasoning pot - oil              Bowl - soup bowl - seasoning bowl - dish - taste cup