oulige classic fragrance shampoo 800ml anti-dandruff soft black bottle fragrance lasting perfume

Buyer Instructions

To reduce issues that may arise during the purchase process, please read the following instructions carefully before placing your order. If you have any objections,
You can contact our online customer service. After placing your order, we will assume you have read and agreed to the following terms.

Warm reminder: Except for special events, no shipping is provided for any products in the store.

1. Regarding shipping

We will arrange shipment as soon as possible after your payment is confirmed. Generally, orders placed before 4 PM the same day will be shipped on the same day.

No later than 48 hours, special circumstances such as promotions and holidays will be notified separately

2. Regarding shipping or logistics

We default to sending packages via Baishi Express; for areas where Baishi Express cannot deliver, we send them via Postal Mini-Packages. Shipping fees are based on weight, and the default shipping cost listed on the website corresponds to Baishi Express rates.

For large items, it is recommended to use logistics services as the shipping costs are affordable.

You can specify the shipping method; the shipping fee is paid at the destination. Please contact customer service after placing the order via shipping to adjust the shipping cost.

3. Regarding Goods Acceptance

1. After the goods are shipped, we can try our best to help you track the shipment status and ensure you receive the goods quickly. However, we are unable to...

Please understand and tolerate the speed of shipping and logistics! If you have any issues, please contact us immediately for assistance.

2. To protect your interests and prevent misdelivery or under-delivery, we weigh each package upon dispatch. After receiving the goods, please...

Check the quantity and quality issues of the products; if there are any damages during transportation

For any other issues, please contact our customer service promptly

4. One‑15‑day return policy is available; returns are not accepted under any circumstances due to quality issues.

We promise to offer a replacement within 15 days. If you are not satisfied within 15 days from the date of receipt, we support this request provided it does not affect the second sale.

For each exchange, the return shipping costs incurred due to the replacement items shall be borne by the buyer. The exchange service does not support exchanging products at the original price for products at the promotional price.

Lower the price, and (for example: if the purchase amount is 500 yuan and it is exchanged for 400 yuan, we will not return the difference).

5. We will not offer a replacement for the following situations

A. Intentional damage to the product by the customer

B. Opened and used

C. The outer packaging affects second sales

D. The gift items are not covered by after-sales service.

7. Customer Service Related

Due to the high volume of customer inquiries, if the customer service cannot respond promptly, please leave a message on Wangwang. We will allocate time to reply, or you can also

You can choose self-service shopping; please bear with us if there are any inaccuracies.

Customer service hours: 9:00 AM – 10:00 PM

8. Issue regarding the determination of the responsible party for freight transfers

A. For exchanges caused by non-quality issues, the return shipping costs shall be borne by the buyer

B. If there are quality issues, the buyer will first pay the shipping fees for returning the items. After receiving the returned goods, we will refund the paid shipping fees to you.

C. The warehouse rejects all consignment shipments. To minimize unnecessary losses, please avoid sending consignment items.