Power plant

1. Is the quality of your \"shantu\" guaranteed?
A: quality is the survival of the enterprise, we are very confident in the quality of \"mountain map\" products, if there is any quality problem can be returned (except artificial damage).
2. I'd like to know the freight charge.
Answer: the freight is according to the customer to choose the actual cost of the freight way, generally within 10 kg is go express (fedex is according to the actual weight of the goods and transport distance to calculate the freight), more than 10 kg of proposals go logistics, need customer delivery to the shipping department, if the customer and special shipping requirements, please contact customer service, we will try to meet. Please rest assured that the company will not charge customers more than the freight, in case of overcharging customer service will be returned to you.
3. I want to batch \"shantu\" products, do you have the price list? Can you send it to me for a look?
Answer: all prices are on the website, you can consult according to the actual need or consult our customer service!
Are all the products on your website in stock?
Answer: 90-240v European standard are in stock, there are some in stock, because we have a large number of wholesale customers, occasionally some products temporarily out of stock phenomenon, \"mountain map\" customer service will timely inform you of the fastest delivery time, if the customer does not agree, the company will promptly give you a refund.
5. Do your products match the picture?
Answer: the picture is consistent with the goods, the picture is a real picture, the subtle color difference, please understand!
How do you sell your products? Shoot directly on the Internet?
Answer: can shoot on the net, also can through the telephone 0579-85658273 contact clerk order order, click enter home order.
I've placed an order. When can I expect the goods to be delivered?
A: we will arrange the delivery of the spot products within 48 hours after the payment. In special cases, you can contact the customer service for communication.

Guangzhou mountain figure before stage lighting has been a traditional offline sales, our products no matter from appearance, quality, or after-sales service are favored by domestic and foreign customers consistent high praise, in 2016 the company began to transition online sales network, we will continue to provide you with high quality cost-effective products, good service every customer, really realize the win-win between enterprises and the customers!

After-sales service

1. All products purchased by customers from our company are guaranteed. Except for vandalism. 

2. All product parts can be guaranteed within the warranty period. If lamplight product, illuminant is not inside free warranty limits. 

3,Return, replacement and maintenance instructions:Within 7 days from the buyer's purchase date, the buyer may return or replace the goods, and the freight shall be borne by the seller. Within 15 days, the goods can be replaced, freight buyer and seller each bear half; More than 15 days, can only replace the damaged parts, freight by the buyer. If the damage is caused by human error, the buyer will have to pay for the spare parts. (the return and replacement service is only for the products with quality problems, except the products with artificial damage)

Description of terms of payment

1.Online bank transfer. The buyer shall first transfer the payment to the bank account designated by our company, and then arrange the distribution and delivery of goods after our company confirms receipt of the payment.

2,Alipay payment. Buyers can also pay through the treasure, for the amount of larger products, can contact us, the total amount into part of the deposit.

3,Express delivery, logistics collect payment.When the buyer receives the products by express or logistics, the total payment and freight shall be paid. If have acting collect poundage, assume by buyer.

Shipping instructions

1. Express delivery. Small quantity of products are suggested to use express delivery, freight borne by the buyer. Delivered to your door, convenient and fast (default).

2. Logistics and delivery. Large quantity of products (more than 5kg) is suggested to use logistics, freight borne by the buyer. Freight relative to express more preferential, but logistics usually do not deliver to your door, need to go to the designated place to pick up, individual logistics to your door

The buyer must read

If the buyer has any doubt after receiving the goods, please contact us. We will provide technical support in time. If there is any quality problem, please contact us in time.

Note: the prices of the products do not include invoice tax points and freight charges.