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After-sales service
1. All products purchased by customers from our company are guaranteed. Except for vandalism.
2. All product parts can be guaranteed within the warranty period. If lamplight product, illuminant is not inside free warranty limits.
3,Return, replacement and maintenance instructions:Within 7 days from the buyer's purchase date, the buyer may return or replace the goods, and the freight shall be borne by the seller. Within 15 days Replacement, freight buyer and seller each bear half; More than 15 days, can only replace the damaged parts, freight by the buyer. If made by human error If it is damaged, the buyer will have to pay for the spare parts. (the return and replacement service is only for the products with quality problems, except the products with artificial damage)
Description of terms of payment
1.Online bank transfer. The buyer shall first transfer the payment to the bank account designated by our company, and then make distribution and delivery after our company confirms receipt of the payment And other arrangements.
2,Alipay payment. Buyers can also pay through the treasure, for the amount of larger products, can contact us, the total amount into part of the deposit.
3,Express delivery, logistics collect payment.When the buyer receives the products by express or logistics, the total payment and freight shall be paid. If have acting collect poundage, assume by buyer.
Shipping instructions
1. Express delivery. Small quantity of products are suggested to use express delivery, freight borne by the buyer. Delivered to your door, convenient and fast (default).
2. Logistics and delivery. Large quantity of products (more than 5kg) is suggested to use logistics, freight borne by the buyer. Freight relative to express more preferential, but logistics usually do not deliver to your door, need to go to the designated place to pick up, individual logistics to your door
The buyer must read
If the buyer has any doubt after receiving the goods, please contact us. We will provide technical support in time. If there is any quality problem, please contact us in time.
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