retro green barrettes south korea light luxury rhinestone pearl bang clip female word clip internet celebrity ins hairwear side clip hairpin

New Products Available

Click to enter >> >>

Return to Home Page

Click to enter >> >>

Special Discount

Click to enter >> >>

     01        Customer Service                             Monday to Sunday: 09:00 ~ 23:00 (Including national legal holidays, except for the Spring Festival).

 TEL:0579-85383122. 18164583608

                    Our company supports custom-made orders based on samples/drawings. For details, please consult our customer service through Alipay.

 Sample fee:

     02           Processing and Customization Sample fees vary due to the complexity of styles and production processes, ranging from 200 yuan to 1000 yuan.
2. Confirming the order will return the sample fee.
Customized quantity: 1000 pieces per style (subject to the specific style)

At the moment, the following services are not available. Please be informed.
Delivery on a specific date and time
2. After the order payment is successful, you can modify the non-local delivery address (if the order goods are already on the way, the local address will also not be able to be modified).04           Delivery Instructions  Change")

                                                                     Attention:
                                                                     1. YTO Express cannot deliver to areas where it is unable to reach, and it only delivers to nearby delivery points, requiring buyers to pick up the parcel at the courier's local branch.。
                                                                     2. If special weather conditions (such as rain, snow, earthquakes, etc.) or special factors such as traffic control affect the delivery time, it may be extended, and the specific time will be notified to you in advance.                                                                         Please wait until the delivery company's arrival time.
                                                                     3. The company reserves the right to change the courier company. For the actual delivery courier company, please consult the customer service through Alipay!

                                                  After a successful transaction, you can become a general member of our company. For specific member benefits, please refer to the member area.

      05                Member Benefits                       

 Note: All products in the store are sold at actual prices, and products with special offers/activities, custom-made goods, etc. do not participate in member discounts.

     01 Declaration

This process is only applicable toNon-customized productsCustomized products are subject to the agreement between both parties. Default non-quality issues do not support returns or exchanges.

     02 After-sales service efficiency

Signature within 48 hours after the discovery of quality problems, contact customer service to register for processing, confirm the quality problem of support refund / exchange (the company bears the freight).

   03 Exchange and Return Conditions

Yiwu Xinyue Jewelry Co., Ltd. offers a 7-day no-reason return service to consumers.
For the following items, we regret that we do not provide a refund or exchange service:
1. Used and damaged by human goods

2. Quality problems caused by customer's own reasons
3. Goods received more than 7 days after the shipment
4. Did not send back the product list or did not indicate the reason for the return and the quantity of the return on the product list.
5. The product's packaging, accessories, and free gifts are damaged.
Custom-made goods

1. Please confirm if the goods you want to return meet the corresponding return conditions.
Register related exchange information with customer service.Please contact the customer service staff to handle it.）
3. Log in to your 1688 account, select the product, and click the return option. Select the refund reason as "Consensus with the seller."
4. After the refund officer agrees with your application, return the goods to the following address.Rejecting collect items!）
After sending the goods, you need to re-enter the return page and click "Fill in Logistics Information" to fill in the logistics company, logistics order number, and contact telephone.
6. After we receive your returned goods and confirm the approval (confirming that the accessories are complete and do not affect resale), we will process your refund within the prescribed time frame.
                           Your returned item application has been denied, possibly because the application method does not comply with the relevant regulations. Please contact customer service as soon as possible to avoid delaying the refund process.

Due to the exchange problem, it is necessary to confirm the stock situation of the goods.ThereforePlease contact the customer service staff to handle it.。
The product you need to replace is available in stock, subject to confirmation by our customer service staff. Please cooperate with us to complete the following steps:
1. Contact customer service to register the relevant exchange information (product color, quantity, exchange address, recipient, contact number, etc.).
2. Please send back the goods you want to exchange along with the returned goods application form (tick the goods you need to exchange) as soon as you receive the Alipay message from the customer service staff confirming the successful exchange.
                               Friendship Tip: To ensure that your goods are returned in time, it is recommended to use regular express delivery.
3. After the goods are shipped, please contact customer service again to inform us of the shipping number of the returned goods so that we can track the returned goods and process the exchange more quickly for you.
4. Once the warehouse receives the returned goods and conducts the review, we will send out the exchange goods as soon as possible. Please keep an eye on your receipt.
                             Highly Important Note:
a) Throughout the entire exchange process, please do not make any operations in the 1688 system. If you have any questions, please contact our customer service.
b) During the exchange process, please do not apply for a refund, or the exchange operation will not be able to proceed.
c) If the exchanged goods are not shipped within seven days after registration, we will consider it as abandoning the exchange.
d) The return shipping fee and the shipping fee for sending the replacement product are on your own.

Return address: 2nd Floor, No. 35, Qingxi East Road, Qingkou Industrial Zone, Jiangdong Street, Yiwu City, Zhejiang Province, Post Code: 000000
Company Name: Yiwu Xinyue Jewelry Co., Ltd.
Recipient: Xinyue Jewelry Return Group, Xiao Chen
Contact Number: 18164583608