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Logistics instructions: By default, Zhongtong Express is used under normal circumstances. If you need to specify another courier, please contact customer service. If the order volume is large, it may be delivered via regular logistics to the corresponding city area (most logistics services only reach urban areas and not rural towns), requiring pickup at the recipient’s location. If you need to specify a particular logistics provider, please provide the phone number of the logistics station in Jieyang, Guangdong. We can send the order to the specified provider. For any additional fees, please contact customer service! 

Return and exchange instructions: Before shipping, we will have a dedicated person inspect the product quality. Shipping will only occur after ensuring the quality. If you decide not to accept the product due to personal preference or it is too small or too large, you can request a refund at 80% of the order amount. You will be responsible for the return shipping cost.

Damage notice: Please inspect the package before signing for delivery to ensure it is undamaged before signing; if damage is found after unpacking, contact customer service promptly and avoid signing immediately (signing indicates the delivery is complete without any further responsibility). Our customer service will advise you whether to reject the signature (we will resend the item) or sign for it (we will send additional accessories).