About the product:

Our products are spot products.48The delivery time of customized products shall be subject to the communication time with the customer service. It is normal for our store to be out of stock due to the large quantity of goods supplied. If the goods you purchased are out of stock, we will immediately inform you. Products out of stock will be refunded.

1About quality

Before delivery, there will be a special department to pack the goods. There should be no quality problem, but it cannot be 100%. If there are any defects in the products, please send them to us48Contact us in time within hours, we will properly solve the problem for you.

 2, size problem: each commodity has a specific size, each person has a different measurement method.1 c MThe left-right error is normal. If you later blame the seller for recommending the wrong size, I'm sorry, but I don't accept returns for that reason.

3. About product return and replacement 

1) before returning the goods, please communicate with the customer service to explain the details, so as to track your return and get timely treatment.

2). The defective products must be packed in a complete package (please bring your own package, and do not paste or write directly in the original box).

3). We will try our best to meet the customers' requirements on the product color or style, but we cannot guarantee 100%. If the color or style do not match, it will not be returned or replaced. 

4) for the goods damaged in transportation, it shall be put forward within 24 hours after receipt of the goods, and contact with the after-sales customer service of the company for registration. The remaining period shall be deemed as if the goods are in good condition.

5). The following conditions are not eligible for exchange: The returned product packaging is damaged or incomplete, the product parts or related materials are not in order, the product is repaired or modified without authorization, and the product is not used or stored in the normal way.

6). After-sales service is the most basic service of the company. We are willing to provide you with good after-sales service. Good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or replacing the goods. Please follow the company's above regulations to avoid affecting the quality of after-sales service.

Dingfa stainless steel tableware is a production entity of stainless steel kitchenware, hotel supplies and household supplies, which integrates product development, design, production and sales. The factory covers an area of nearly 8000 square meters, adopts advanced complete assembly line production, more than 80 employees, among which all kinds of professional management personnel account for 15%. The company adheres to the \"pursuit of innovation, quality first\" business philosophy, adhere to the principle of \"customer first\" to provide quality service for the majority of customers. Service and sincerity in exchange for your trust and support, mutual benefit, create a win-win situation!