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It is highly recommended that buyers find a reliable and convenient logistics company for delivery on their own (through Baidu search, Huangpi, or friend recommendations).

If you have a designated logistics provider, please note the pickup address and phone number of the logistics company in Yiwu when placing your order.

For items without a specified shipping method, we will arrange logistics for you, but we cannot guarantee that the pickup point is very close.

If no specific shipping method is specified, we will use standard shipping. It is not possible to check the status via the website; you can only consult via phone. There is no tracking information like with courier services. If you have concerns, you may choose standard shipping providers such as Debai Logistics, Tiandi Huayu, Jijie Logistics, etc. After placing the order, contact customer service or note this preference in the details.

The information notes are invalid and shall be based on the order confirmation. Therefore, regarding the delivery address, recipient name, product dimensions, product color, etc., please check and verify the details carefully when placing the order.

All the dimensions and specifications of our markings are measured manually, and normal errors may exist.

After receiving the payment, our company will immediately prepare the goods according to your requirements and ship them within 3 days using the delivery method you selected. In case of any special circumstances, we will notify you separately.

For bulk orders, please contact the customer for negotiation. Contact number: 13566 709472

Due to the large volume of supplies, it is normal for there to be temporary shortages. If the items you purchased are out of stock,

1) Since it is wholesale, the quantity shipped is very large, and it is impossible to check every item for minor defects. Potential issues may include wrong products sent, quality problems, damaged packaging, damage during transportation, or minor defects in the products. Online wholesale is not physical retail. If you are a local customer, the exchange process is very simple—just bring the item to our inventory warehouse, and we will confirm the exchange. However, the situation is different when sending items back, as shipping costs must be covered. If you purchase 10 items and one of them is damaged, even if the damage cost is less than 10 yuan, we certainly do not agree to send it back. This is a requirement for a trustworthy business; please do not ask how Taobao is resolved. You should know that this is Alibaba, and we only handle wholesale. The same product can be sold multiple times.

2) The customer must verify the quantity and quality of the goods within 3 days of receiving them, and report any issues promptly to the after-sales customer service for resolution. If there are no objections within 4 days, it is considered that there are no problems with this partnership, and the transaction is finalized. Returns due to subjective dissatisfaction or claims based on imagination without actual quality issues will not be accepted. The professional packaging is carefully inspected before shipment. If any item is out of stock, please contact after-sales customer service to request a refund.

3) Please contact our customer service before returning the product to confirm the product category and quantity. If you return the product without any notice, we will not process it. The returned product must be in its original packaging, and there should be no damage to the product upon return. If the product is damaged and cannot be repaired, we will not provide a refund.

4) Please do not return products not from our company, to avoid any inconvenience when making a return.

6) In cases of returns or exchanges due to personal reasons or special circumstances, the item will be refunded at 20% discount, and the shipping cost must be borne by the customer.

For orders over 1 month, we will not save them, nor perform any queries or handle any after-sales issues. For those who have a long-term partnership, understand each other, confirm receipt promptly, and provide positive reviews, we will offer priority fast delivery, monthly free new product samples, multiple shipments within a certain number of times, and returns or exchanges within a specified time, among other privileges.

To provide you with better service and save your time, please contact professionals for related matters.

We will not support returns or exchanges in the following cases

(1) Products with no quality issues and already used, or products damaged or soiled, which affect secondary sales
(2) Damage to the product due to abnormal use or improper maintenance (storage)

(3) Returns and exchanges for products that are unsold will not be processed.

(4) As it was ordered directly by the customer without checking the product details, the item received differed from expectations, and there were personal preferences not satisfied due to perceived quality issues.

(5) Orders exceeding 1 month

Note: Payment upon delivery, regular mail, SF Express, and Deppon are not accepted. If no contact is made, the item will be returned, and we will not process it.

For after-sales issues, please contact the after-sales customer service.