The FAQ

Q1:Are you manufacturer or trading Company?

A:We have our own 4 factories to produce 60% products by our self ,including cylinder head gasket, ignition wire set, fuel pump, filter, Rubber Parts, chain, CV joint Etc, REST 40% we Purchase from our Boss's Relatives& Friends to make sure you get Cheapest price. These factories work with us over 10 years.

Q2:What can you supply to me?

A:We could supply all kinds of car Accessories and auto Spare parts, Besides, We provide OEM service, shipping service and QC service as well to make sure you get one-stop purchase process from us.

Q :Can you customize the products as per our request?

A: Yes, we do OEM and ODM. We could make the product based on your idea and budget. Generally, we pack our goods in neutral white boxes and prescribed by Brown configuration. We can pack the goods in your branded boxes after getting your authorization letters.

4. What is your payment The term?

A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.

How about your delivery time?

A: Generally, it will take 20 30 days after receiving your advance payment. The specific delivery time depends on The items and The quantity of your order.

Q: What is your sample policy?

A: All samples will be free if unit cost under 20USD,but the freight should be on your side. If you have express account like DHL,UPS etc we will send you directly, If you don't have you can send express cost to our Paypal Could be returned when you make order.

Q7. Do you test all your goods before delivery?

A: Yes, we have 100% test before delivery

Q8. How do you make our business long-term and good relationship?

We keep good quality and competitive price to ensure our customers benefit;

& lt; ! [if! SupportLists] & gt; 2. & lt; ! [endif] & gt; We respect every customer as our friend and We Sincerely do business and make friends with them, no matter where they come from.

What's your after-sale service?

A: When customer received goods and checked out quality problems, if any evidence indicates that it's my problem or responsibility, we will be 100% responsible for you and solve problem for you.

Contact us:

Phone/WeChat/What 'sApp: + 863575982880

Email: sales123@otokar.com.cn