Of delivery: within 500 suggest that express. Fast. Convenient. With the logistics, logistics in the city since you mention, whether express or logistics. Please check the goods are damaged or missing face to face, because otherwise they won't take it, we will also find your rights, please you understanding, our all shipments when the packaging products have been counting on both sides, such as found fewer goods can contact us to verify.
On return and exchange: we will deal with the product function loss caused by the quality problem of the product itself. The wooden product may have defects due to the workmanship and material problem. We will not deal with it without affecting the use and sale. You can keep a small amount of damage and send it back by economic express mail after it accumulates more than 5Kg. We will compensate you according to the postal freight for the high price express. After the goods are returned, we will send them together after you order again.