Dear customer, hello, due to the fact that our company's products are mostly heavy goods, we cannot deliver all products to all regions by courier. For remote areas, such as Xinjiang, Tibet, Qinghai, Inner Mongolia, Hainan, Gansu, Ningxia, etc., logistics can only be sent to their provincial capitals. If you need to transfer to your city, there will be a certain transfer fee. This transfer fee will be paid when you pick up the goods. The specific products, specific regions, and specific circumstances will be analyzed individually. For more details, please consult our customer service. If you can only send logistics, we will contact you before shipping. For any specific questions, please contact our customer service.

Purchasing Terms
1. About the product
Our store's products are in stock and will be shipped within 24 hours. For custom-made products, the shipping time will be determined based on the communication with our customer service. It is quite normal for us to experience stock shortages due to our large supply volume. If the goods you have ordered are out of stock, we will notify you immediately. Due to the reasons of factory production batches, there may be some differences between the actual products and the pictures, but we guarantee that all products are genuine and error-free. If you later blame the seller for this reason, we apologize but we do not accept this as a reason for a return.
2、关于质量
Before shipping, there will be a dedicated department to pack the boxes, and there should be no quality problems. However, it is impossible to achieve 100% accuracy. If there are indeed any defects in the product, please contact us within 48 hours of receipt to ensure that we can resolve the issue appropriately.
3. About the product return and exchange issue
1). Please communicate with customer service before returning the goods, and provide detailed information to ensure that your return can be handled promptly.
2). For damaged goods during transportation, you must raise a claim within 24 hours after receipt and contact our after-sales customer service to register. Any delay beyond this time will be deemed as acceptance of the goods in good condition.
3). The following conditions do not allow for returns or exchanges: damaged or incomplete packaging of the returned product, incomplete accessories or related materials, unauthorized repairs or modifications, or use or storage not in accordance with normal methods.
4). After-sales service is the most basic service of our company, and we are willing to provide good after-sales service for everyone. At the same time, we also hope to establish a good relationship with our customers.
The after-sales service also requires the cooperation of the customer. Please read the above instructions carefully before returning or exchanging goods, and please follow the company's above system to handle it to avoid affecting the quality of after-sales service.