All our products can be customized according to customer's needs (additional logo, packaging, environmental materials, etc.). The cost will be calculated separately.

• Product Information
• Name: Black Core Tearful Electronic Candle
• Material: Plastic + LED electronic components
• Color: White/Red/Yellow
• Power supply: Comes with 3 AAA batteries, which can be replaced when exhausted.
• Weight: Single 14.5g, Box of 450g
• Size: 3.7*5CM
• Packing: 12 white boxes
• Box Specification: 65*35*45cm / 960 pieces / 16.5kg

Nothing is perfect, even if we conduct quality checks before shipping, there will still be some oversight. For example, even the most famous and high-end products have warranty periods. If there are no quality issues with high-end goods, there would be no need to set a warranty period! Even so, we still try our best to reduce the chance of such oversight.
1. Please do not give a neutral or negative review without communication! Especially for new buyers! A neutral review may not result in points deduction, but it is also a bad thing that reduces the positive review rate!
2. All our products are photographed with actual items. After the photos are taken, to minimize color deviations, we use various methods to correct the colors. Due to differences in personal monitors, we cannot guarantee that there will be no color differences, nor can we guarantee that no color differences will occur on different monitors of each buyer. Common sense tells us that due to differences in lighting, distance, angle, and the tone of each display screen, it is impossible to eliminate the slight color differences between the images and the actual items. This is a normal phenomenon of online shopping. Those who cannot accept this should not purchase. We absolutely do not accept negative or neutral reviews based on color differences.
3. Buyers are required to personally receive the express delivery and open the package to check for any damage or mismatch. If you are not satisfied with the product, please contact us to negotiate any special return or exchange situations. If the product has quality issues or is sent incorrectly, please provide clear photos. After confirmation, we will provide a return or exchange, and the cost of return express delivery will be borne by us. However, we remind buyers to purchase carefully to avoid unnecessary waste of human, material, financial, and time resources for both parties.
4. When returning the goods, the buyer should advance the courier fees, and the seller will refund the courier fees to the buyer once the goods are received. All items with a collect on delivery (COD) option will be refused.
5. We default to using Best Express or STO Express for shipping. If the buyer's receiving address has delivery restrictions (some remote areas cannot deliver mail), the buyer should inform the seller in advance and choose a different shipping method. If we randomly choose a shipping method, the buyer is responsible for any resulting losses!
Buyers should first consult the customer service to inquire about the inventory and logistics of the goods before making a purchase.
We collaborate with multiple courier companies, logistics firms, and airlines, including Shentong Express and Best Express. You can choose the appropriate transportation method at will. The freight charges will be settled directly with the carrier company or we can settle them on your behalf. We ship goods to customers across the country every day. As long as you provide us with a detailed address, name, and contact information, we are responsible for ensuring that your goods are safely delivered to you!

Note: We support all SF Express items with payment upon delivery. The shipping fee for payment upon delivery is the same. If your time requirement is not very strict, we recommend that you send the goods by other courier or logistics services, which can significantly reduce your costs.