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Company Profile:

Sincereness wins trust, patience gains understanding; details determine success or failure, service creates value.

Factory strength:

One: Because of our dedication, we are specialized. We only produce memory foam products, and we have been engaged in the production and processing of memory foam products for many well-known brands for 10 years.
Section Two: 10,000 square meters of warehouse space, standard factory buildings, adequate stocking of inner core and outer cover materials.
Pillow Insert:
1: Adhere to the use of high-quality raw materials to ensure the safety of the product's raw materials.
Second: Experienced product development technicians and quality inspection personnel, from the raw materials of the pillow to ensure quality control, ensuring the comfort and rebound time of the product core.
Pillow Cover:
1: The product jacket fabric has a wide variety of patterns and a full range of colors.
Section Two: Technicians with 6-10 years of experience in tailoring produce finely crafted jackets. After packaging, we guarantee a complete fit between the jacket and the lining.
Research and Development Capability:
1: We offer a wide range of products and support customizations. We provide LOGO printing and custom branding, ensuring quality control at every level to protect our clients' brand value.
Second: Support the development of new molds for new products, provide personalized and differentiated customization, and meet the diverse needs of customers!
Three: Persist in continuously researching and updating products, stay at the forefront of the market, and let customers win the initiative!

About the team:Nantong Enase Home Textile Co., Ltd.Located in the beautiful city of Nantong, Jiangsu Province, we are a memory foam manufacturer with 10 years of research and production experience. We now have a standardized factory area of 10,000 square meters, with a daily production capacity of more than 8,000 pieces of products, all of which are independently produced. We have a complete and scientific quality management system. The products undergo five stages of quality inspection from raw materials to shipment to ensure the quality of the products and provide high-quality products to our customers.

Company Name: Nantong Enas Home Textile Co., Ltd.

Mobile phone: 17826638960

Contact person: Mr. Yang

【Reminder】: If you need color box packaging, please contact the customer service and make a note. For small size, it is 3 yuan, and for large size, it is 5 yuan.

For customers with a large quantity of goods, it is recommended to use logistics freight, which offers low shipping costs and quick delivery. This is suitable for customers who need to ship a large quantity or heavier goods and find it convenient to pick up their own shipments.
Please inform our customer service if you are shipping goods and logistics to modify the freight charges. In general, freight and logistics do not deliver goods to your door, they are only responsible for delivering to your city or county. Freight is paid upon delivery. If you have special requirements, need to order, or are not familiar with our policies, please contact us.

Explanation of customer feedback, after-sales service, and problem resolution for shopping issues.
Shopping Notice: Due to objective factors, online shopping sometimes cannot provide the same experience as in-person shopping. To address many of your questions, here are some explanations:
1. The color of the products may vary due to various factors in photography and there may be color differences between the photos and the actual items. All the photos are taken from the actual products, without any beautification, and only the background has been changed. The color of the products should be determined by the actual items.
2. Due to the uniqueness of online shopping, goods are sent by third-party logistics companies, and we have no control over the arrival speed. Therefore, we do not commit to the arrival time of the purchased goods as a gift, and we will not assume any responsibility for any delays caused by slow delivery.
3. Before you purchase the goods, please ask the shopkeeper via Taobao if the goods you need are in stock. The shopkeeper's answer is valid for the day.
4. Please make the payment within 48 hours after you have purchased the goods. If you fail to do so, the goods will not be reserved and will be considered as a case of not purchasing after the order is placed. The shop owner has the right to actively close the transaction. Please inform us of any special circumstances in advance.
 After-sales service:
1. If there are any quality problems with the goods, the store will bear the round-trip shipping costs to replace the same goods for the buyer. If the goods are out of stock, the full refund will be made.

2. If there is a serious mismatch between the goods and the description, the store will bear the return freight costs to offer the buyer a free replacement for the original purchased product.
3. Please carefully inspect the goods for any quality issues upon receipt. If there are any problems, please make sure to contact us immediately.

4. Refunds or exchanges for items due to color differences in the product images or personal dissatisfaction will not be accepted. This policy has been explained in the color difference section.
5. For exchanges due to either product quality issues or style preferences, please notify us within 24 hours of receipt and send the item back within two days.