1. Color difference problem: all products are taken in kind. Try to make the color look close to the real product. Customers who cannot tolerate any color difference should be cautious! In order to avoid unnecessary waste of money and time.
2. Size problem: Please read the product description in detail or communicate with us before purchasing. Please explain the color and size of the product you want when purchasing, otherwise we will deliver the product according to the title description by default.
3. Express delivery problem: the delivery speed varies depending on the city where the Express is located. Especially when encountering bad weather and legal holidays, there will be delay. In addition, the quality of the salesmen in each branch of the express company is also different. In the middle, there may be unexpected factors such as poor attitude of some branch salesmen or damaged packages, which are unpredictable by some sellers. In short, please contact us if you are unhappy. We will actively communicate with the courier company to solve the problem.
4. Product loss: Generally, the loss of the product is caused by the damage of the package. If the package tape is found to be replaced, damaged, torn, broken, and there are signs of unsealing, please do not sign for it. If the parcel is signed without verification, the product is missing, short, or the accident caused by transportation, it is difficult for us to bear the responsibility. I hope you can understand. If it is a security guard or a signature, please inform them in advance to proofread the goods in the package.
5. Quality problem: we will try our best to open the things that can be disassembled for repeated verification and strict inspection before delivery. The size and color problems are not caused by our negligence in delivery. If we need to exchange the freight, the buyer will bear it, if you really find quality problems after receiving them, please contact us in time within 48 hours after receiving them, and provide relevant picture evidence, which will be solved properly for you, and we will bear the postage. Note: underwear and socks do not accept any replacement or return after use! Please check carefully before applying! Because every customer has different requirements, it is impossible to be perfect in the eyes of any customer. Some minor flaws that do not affect the application of wearing at all. I hope you don't care too seriously.
6. About evaluation: we will make every effort to create a fair and harmonious shopping environment with price and quality and morality, and upgrade the shopping environment and habits of the citizens. Online shopping has many benefits, we need everyone to cherish and work hard to maintain together, and treat every transaction with conscience! We will strive to pursue 100% positive comments, and welcome everyone to give us reasonable comments. If there is indeed a problem in the transaction, we must first communicate, resolve misunderstandings and contradictions, and resolve them through negotiation. It is our negligence and responsibility, and we will take it seriously and responsibly. Understanding and respect are mutual!