Customer Purchase Notes

  on the fulfillment process

after the customer places an order, our company prints the product list by the corresponding customer service personnel and submits the list to the warehouse administrator. The warehouse administrator checks and picks up the goods in the warehouse, and then submits the list to the Packer for checking and acceptance. Finally, the shipper sends the list to the express company and the courier checked together. Finally, the Courier signed and confirmed the list, packed it and handed it to the courier company to scan the delivery, and the shipper brought the list back to the customer manager to keep it.

  Special Note: Because we are a wholesale website, the single shipment is fast, and the physical wholesale is synchronized, so it is difficult to update the inventory in time. If less than 4 items are out of stock, we will deliver the goods directly without further notice; If the quantity is large, we will communicate with customers by phone, hoping that customers can understand.

  On the delivery aging

delivery within 48 hours after the customer places the order. In case of holidays, the delivery time of the courier will be postponed. After the actual delivery, the delivery city is different. The time for receiving the goods is also different. Generally, it is 3 to 7 days after the actual delivery of the goods. Goods can be received within (some remote counties often need to go through many transfer stations to arrive, which may take 5 to 7 days) we cannot promise that the product will arrive at the buyer within a few days after shipment because we cannot control the carrier Express Company (or post office) I can't understand the quality and attitude of the dispatch staff in your region. I hope that buyers will not be angry with our company because of the mistakes of the logistics company. Please understand our beyond one's grasp and helplessness on this issue.