Warm Tip:

◆ Because the colors of some items are diverse, we generally ship randomly. If you have any specific color requirements, we will try to fulfill them to the best of our ability. If we cannot meet your requirements, we will ship randomly and will not notify you separately. We apologize for any inconvenience and hope you understand.

Please ensure that the contact information and address of the consignee are accurate and complete. After taking the photos, please confirm the consignment address and contact information with us to avoid any unnecessary difficulties.

For our customers, sending a large shipment by courier is quite impractical. Therefore, we generally choose to ship via logistics, such as air freight special lines. Yiwu's air freight is quite developed, and it usually costs 10-25 yuan per box to be delivered to a first-tier city. If it's a prefecture-level city, it will first be delivered to a first-tier city and then transferred to the county, with an additional 10-20 yuan per box for transfer fees, which varies depending on the specific charges of each freight company. (Note: The air freight special line is responsible for delivering to the city but not for door-to-door delivery, and customers need to go to the city's unloading point to self-collect the goods) (Note: For large quantities of freight, all payments are made upon arrival).

After-sales service:
Out of Stock Explanation
1. Please apply for a refund directly on the order based on our shipment note (please note the shipping list we send with the goods) for the amount of stockout.
2. You can choose to purchase an equal value of goods as a replenishment measure (sent together with the original order, not separately).
3. Re-supply usually takes more than three working days. Note: Due to the low quantity of some older products, the manufacturer may no longer produce them. We will contact you in time and implement the shortage instructions as mentioned in the previous paragraphs. Please understand the inconvenience and forgive us for any trouble caused.

【Return Policy】:
Within three days after receiving the goods, the return period is available, during which time, except for products with intentional damage, goods with quality issues can be returned. Products sent after this period are not subject to exchange or return. If you are not satisfied, due to color differences caused by display differences, small amount of thread, glue watermarks, product process issues, material softness or hardness, not imagining well, not choosing the right style, or sales not exceeding expectations, these reasons are not within the scope of returns. Please carefully inquire before shopping.
1. Returns can only be exchanged for the same product. If the product is out of stock, you can exchange for an equal value product.
2. Returned goods must be returned in their original packaging (including accessories, packaging bags, etc.).
3. When returning goods, make sure to leave a note inside the package indicating your order number, the problem with the product, and whether you want to wait until the next shipment to send it back.
4. The round-trip shipping fee is paid by the buyer.
How to apply for a return?
If your order has quality problems and is within the return period, please contact our customer service or call to consult in time, informing the reason for the return and the quantity.
How do we handle returns once we receive them?
1. The postage for returned goods is paid by the customer. Once we receive the goods and confirm that there is a quality problem with our products, we will refund both the postage and the purchase price to your personal account. For goods that need to be exchanged, they must be sent back together with the next order.