1. Ordering Rules:

1. We always pursue the wholesale concept of affordable prices, with the prices being the actual wholesale prices. We support mixed batch orders with no quantity limit, and we will ship as soon as the order is placed. After clicking "Confirm Order," the system will automatically calculate the courier fee, and you can also see the specific charging standards of the courier company. If you need to send goods by logistics, please contact us to change the freight to 0. The freight for logistics is collect on delivery, and you need to pick up yourself. Because at present, it is not possible to choose to send logistics or courier when placing an order on Ali, our system is set to default to sending couriers.

2. Yiwu small commodities, you get what you pay for. We hope you can view the product introduction and images with abstract thinking. The products are continuously improved and upgraded, and some product images have been processed by the art design team. If you are looking for a specific product from a certain manufacturer, please contact us before placing an order to confirm the actual product.

3. If the product has color options, we will ship according to the order. If there is no color option, the shipment will be random, which is based on what colors we have in our warehouse.

4. Please make full use of the "Comments to Seller" to note any special requirements. We will try our best to meet them, so that the warehouse can see the notes and avoid sending the wrong goods or the wrong logistics, and so on.

Section Two: About Shipping

Express deliveries are uniformly received at 6 PM, and we will try to dispatch orders by 12 PM the same day. If you need to send by logistics, please make the order the same day, as it will be shipped the next day. In normal circumstances, we will dispatch within 24-48 hours. Our cooperating express company is Hui Tong Express.

Section Three: Logistics

We default to sending by Kuangtong Express, and large items can be sent by logistics. Logistics requires self-collection. The fees of various logistics companies vary, and we cannot estimate accurately. Therefore, we do not provide any estimation and will not bear any costs in logistics. We strongly recommend that customers find their own dedicated logistics companies from Yiwu to the recipient's location. Yiwu is already the most developed logistics center in the country. We hope that customers can provide as many satisfied logistics companies as possible. We are not in the logistics industry, and we do not understand the hidden rules of logistics. Our experience in logistics matters is only for reference, and we will not assume any "accidents" caused by logistics.

Please ensure that when receiving the goods, you count them in the presence of staff. If there are any missing items, please contact us immediately! (Phone: 13806797584). If you cannot contact us in time, any problems after signing for the goods will be the responsibility of the recipient!

Section 4: About the Return and Exchange of Goods

1. Within 15 days after receipt (the date of receipt of the shipment is the standard), if there are unsold goods, we will give you a refund. Please contact the after-sales customer service before returning the goods, and please fill out the after-sales service form. Also, please include a detailed list of the returned goods to facilitate tracking and timely processing of your return.

2. Returned goods must be in perfect packaging (please bring your own packaging, do not directly paste or write on the original factory box) to ensure that the packaging has not been opened, has not been used, and does not affect resale (otherwise, we will not exchange or refund).

3. If the customer specifies a color or style for the product, we will try our best to meet their needs, but cannot guarantee 100% accuracy. If the color or style does not match, we will not bear the shipping costs.

4. Due to the long time for return and exchange services provided by us, we regret that we are unable to offer a return or exchange for products that have been discontinued by our company.

5. If there are no quality issues with the returned goods, we will refund at 80% discount. If the goods received by us are severely damaged, we will provide product images to the customer. The degree of use of the received products will be discussed with the after-sales service to handle the situation. The payment will be returned to you through Alipay or to the prepaid deposit.

Due to the freight differences for regions including Hong Kong, Macao, and Taiwan, if a customer needs to return or exchange an item, please contact our after-sales customer service first for assistance. Both parties can then negotiate a solution.

Five, about evaluation

If you are a true perfectionist or a buyer with a special stand, please avoid this store. We cherish every evaluation. If you are not satisfied with the goods you receive or have any objections, please contact us before leaving a review. We will be patient and actively solve your problems. Please do not make impulsive positive or negative evaluations due to impulsive emotions. We refuse to accept negative evaluations from visitors. For those who threaten us with negative evaluations and demand refunds or complaints, we will firmly resist.

We recommend using Alipay for payment, which ensures both the security of the payment and convenience for future shopping. If you find it inconvenient, you can also choose other payment methods such as bank transfer, WeChat transfer, Tenpay payment, and so on. Before making any payment, please take a picture of the product and specify the payment method. This will help us verify the goods once we receive the payment and arrange the shipment as soon as possible. After making the payment, please send us your account information, the bank where the payment was made, and the amount via Alibaba Messenger or your mobile phone. We will check the payment and verify the goods before arranging the shipment.

Manager Wu: 18066207192

Address: 3rd Floor, Building C2, No. 387, South Fulongshan Road, Chujiang Street, Yiwu City, Zhejiang Province

Yiwu Otuou Daily Necessities Co., Ltd. is registered in Yiwu, a world-renowned small commodities production and sales base. The company is located in the industrial park of Shenzhou Road in the Houzhai Street of Yiwu City, the northwest of Yiwu City. It is a comprehensive enterprise integrating design, research and development, production, sales, and service. Our company has direct-affiliated and cooperative production enterprises in the industrial parks of Yiwu, Jiujiang, Jingdezhen, Yichun, Shijiazhuang, Jinhua and other regions.
The company has more than 200 employees, including 10 managers, 12 technicians, and more than 180 ordinary employees; The total area of office, living, production and storage is more than 5000 square meters; The company has more than 200 pieces of equipment, including 4 cutting machines, 40 four-line lock machines, 50 five-line lock machines, 100 flat machines, and more than 20 ironing machines.
The company can produce various styles of aprons, toilet seat covers, leggings, and other products that require sewing. The company's annual output value exceeds 30 million yuan, and it uses a diversified business model that combines online and offline sales to drive large sales. It has a sound sales network and has business relationships with major cities across the country and some countries.
Our company has a perfect product testing method and quality assurance system, and our employees have strong sense of responsibility. We set the goal of "quality and low price, stable and large quantity", and take "unity, integrity, innovation, practicality, and win-win" as our philosophy. We commit to the fact that your needs are our pursuit.