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Authenticity Guarantee
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All the products in this store are produced by legitimate factories, with excellent quality in fabric, accessories, and processing.
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Regarding color difference
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All products in this store are photographed at 100% actual size. Due to the variety of monitors, colors may vary slightly. This is not a quality issue. Buyers who are sensitive to such differences should be cautious when purchasing!
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Baby packaging
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Packaged inside PVC plastic bags, covered with foam cotton to prevent damage, then placed in cardboard boxes before shipping. Please carefully inspect the package when receiving the delivery. If any damage or shortage is found, please refuse to accept it.
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Regarding shipment and receipt
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To ensure excellent quality, the processing and production require sufficient time. We will ship within 7 days after your payment. A long-term shipping company is used by default; please inform customer service if you need a different shipping method. We ship according to the address you provided. If you change your address, be sure to contact us in advance! Otherwise, the store shall not bear any losses due to unclear or incorrect address or phone number information.
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Regarding payments
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Please pay within 24 hours after purchasing the item. If there are special circumstances, please contact us in advance to secure the goods. This store offers direct sales from the manufacturer. Since the products are sold both online and offline, please check the inventory status of the item before making a purchase.
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Regarding dimensions
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Please read the "Measurement Instructions" and "Installation Guide" before determining the dimensions. If the dimensions are uncertain, please consult customer service to confirm whether the size of the item you purchased meets your requirements.
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Evaluation Issues
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We attach great importance to every review, and even more so to the feelings of each customer; if you have any issues after receiving the product, please contact us, and we will do our best to assist you. We will also file complaints against malicious negative reviews!
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Return and exchange
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If there are quality issues, free shipping is provided for returns or exchanges (please contact us within 24 hours, and return the item within 3 days). Returns or exchanges are only possible for external quality problems; the shipping cost shall be borne by the buyer. Once customized items are sold, no returns or exchanges will be accepted unless there are no quality issues that prevent use. Thank you for your understanding!
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Reason for return or exchange
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Can I return the item?
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Can I exchange the product?
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Validity period
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Postage
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Primary Condition for Returns and Exchanges
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Quality issue / Wrong goods shipped
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Okay
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Okay
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Item received; photos are required within 48 hours.
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Seller bears the cost
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The goods must not be damaged by human hands; the items are in good condition and the packaging is complete.
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Size issue / Dislike
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No
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Okay
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Item received; no photo required within 7 days
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Buyer bears the cost
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