1. regarding products, our store has a small profit margin and depends on sales volume. therefore, all forms of bargaining are declined. relevant discounts will be explained on the website. it is normal for our store to be out of stock due to the large supply volume. if the goods you purchase are out of stock, we will not inform you of the three items. if a large number of items are out of stock, we will inform you of the time. all out-of-stock products are refunded.
2. there will be a special department to pack the quality before shipment. there should be no quality problem, but it cannot be 100%. the picture without watermark is basically highly imitated, if it is different from the authentic product, please cannot afford it. if the product does have its own defects, please contact us within 48 hours of receipt, and we will solve them properly for you,
3. color difference is an unavoidable problem for any online seller. there are many reasons for color difference, such as different cameras, different displays, different light and environment. color difference is everywhere, after all, the machine is not a human eye. we will try our best to reduce the color difference between the real object and the picture. the color difference must not be used as a reason for medium, negative comments or return. if you are particularly concerned about the color of the product, please consider carefully before ordering.
4. about product return and exchange 1. please communicate with customer service before returning the product to explain the details so as to track your return and get timely processing. 2. problem products must be packaged completely (please bring your own packaging, do not paste or write directly on the original product outer box) 3. we will try our best to satisfy the customer's specification of product color or style, but we cannot guarantee 100%. if the color or style does not match, it will not be returned or exchanged. 4. for goods damaged during transportation, it must be submitted within 24 hours after receiving the goods, and contact the after-sales customer service of our company for registration. for the rest period, the goods are in good condition by default. 5. the following conditions cannot be returned or exchanged: the returned product packaging is damaged or incomplete, the product accessories or related materials are incomplete, unauthorized repair or modification, and not used or stored according to normal methods.
5. after-sales service is the most no-frills service of the company. we are willing to provide you with good after-sales service. at the same time, good after-sales service also requires the cooperation of customers. please read the above instructions carefully before returning or returning the goods, please follow the above system of the company to avoid affecting the quality of after-sales service. wish you a booming business
