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1. Safety Precautions

If you are an online agent for our products, all our products at the retail end are limited by price, and the specific price limit can be referred to the price on the Tmall store, or you can consult our customer service. Once the price is out of control, you may receive complaints about patents or images. To avoid any unnecessary trouble for our agents, please cooperate with the price limit. Once a complaint is made, it will not be withdrawn!!!

2、关于售后服务

According to the requirements of the courier company, please open the box to inspect the goods before signing for all express packages. After signing, it is assumed that the product is intact! All products in our store support a 7-day return and exchange policy without any reason, provided that the product does not affect the second sale. If necessary, take photos and confirm with customer service! When returning, the packaging must be complete and undamaged, and all accessories must be complete. The warehouse refuses to receive items paid by the recipient! Otherwise, we will not support returns and exchanges. If you are concerned, please be careful when shooting!

3. About Shipping

Our cooperation express company is YTO, by default: 10KG or less will be sent by YTO; over 10KG will be sent by logistics; if there are any other needs, please consult with the customer service staff in time.

4. About Quality

We guarantee a tenfold refund if the product is fake, and we guarantee the authenticity of our products. You can rest assured about the quality of our products! All our products are tested through a dual aging process before they are shipped, so you can buy with confidence.

5. About Sizes

Size is measured manually, and there may be a 2mm error due to factors such as different measuring tools and methods. Please purchase according to the actual item.

6、关于颜色

All the goods in our store are photographed with actual items, and the colors are professionally checked to be close to the actual flat layout pictures. Due to differences in color contrast and color temperature of computer monitors, there may be some deviations.

7. About Customer Service

Our customer service team will serve you with utmost dedication, answering your questions to the best of our ability, ensuring your peace of mind during the purchase process and providing you with a comfortable service experience. If your inquiries are not answered in time, it may be because our customer service representatives are temporarily away from their seats. You can always contact our product manager directly by phone.