On the return question

Quality problems need to be handled by the seller within 72 hours after signing, and our store will handle them objectively and reasonably in a timely manner. Contact the online customer service agreement for specific return and exchange problems.

Minor flaw
We thank most of our products for adhering to the principle of cost performance. Although we have checked before shipment, it is impossible for every customer to be perfect in the eyes of any customer with different requirements and picky degrees. In fact, some minor flaws do not affect the use at all. If you require return and exchange products for this point, please pay for the round-trip postage. Customers who cannot accept these minor flaws think twice before ordering. Thank you for your cooperation!

Color difference

Because of online sales, the color difference problem cannot be avoided. We will try our best to make the picture as the same as the actual color as possible. However, due to various objective factors, such as cameras, monitors, etc., color difference will be caused, we also hope that customers can understand that we will not dismiss any color difference, so if censorious customers please purchase other products from other stores separately, if there is any color difference, our company will not return or exchange them.

The product will not fade problem
As long as it is not a material product of real gold and silver, the products of other materials will fade, only because of its maintenance time. The product is plated with gold or silver. The color-plated products will change color as long as they touch the liquid, and even the oxygen in the air will oxidize them. Therefore, it is easy to cause the fading of MM at ordinary times. Especially in summer, people's body is easy to sweat, sweat is easy to fade the product liquid, but also let buyers pay attention to the maintenance ornament.

How to protect color-plated products from fading

When the product is not used, please put it in a place where the wind is not exposed, for example, put it in jewelry box. This can prevent the exposed wind from being corrupted by the oxygen in the air and avoid encountering any liquid.