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All fur materials have been treated to resist static electricity, making them generally resistant to dust accumulation. When stains occur locally, they can be cleaned with a damp cloth (or brushed if necessary) to focus on removing the stains, followed by drying.

 

Whole-body washing

 

1. Pour warm water into the water.

2. Pour in neutral detergent

3. Put it in water and gently rub it.

4. After removing it, rinse it thoroughly with warm water

5. Use a dry towel to squeeze out the moisture

6. Restore the shape to its original state

7. Exposure to direct sunlight

8. Smooth the wool fabric once more

 

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Note

To prevent sewing damage, fabric wear, and the falling off of the eye area as well as other parts, avoid using washing machines or desiccants

To maintain its softness, it can be exposed to sunlight frequently on clear days.






 

 

Regarding hair removal issues
Hey, did you find that the fur has fallen off after receiving the item? Please don’t worry, the plush toy itself doesn’t shed fur.
Since these are new products, there may be some fluff and fillers.
After receiving it, gently tap and shake it a few times, and the fluff will be removed.

 

 

 

Regarding size issues
All items are measured in physical dimensions, and the plush toys themselves are soft, so there may be some deviation (approximately between 3 centimeters).

 

 

 

Regarding packaging issues
All the packaging we use is done with professional fur vacuuming equipment. Most products are not packaged individually by default, as fur toys have a relatively large size. Only after being vacuumed can they be transported properly to ensure better protection. Therefore, if the product you receive is slightly smaller or has some wrinkles compared to the description, please don’t be surprised—this is a normal phenomenon. Gently shake it a few times, expose it to direct sunlight for half an hour, and it will return to its original state immediately.

 

 

 

Regarding shipping time

 

The inventory preparation period for large orders may be slightly longer. We will confirm the shipping date with you and send the items as soon as possible.