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All products in this store are photographed with real items.

◆◆◆◆ Purchase Instructions◆◆◆◆

●Color difference description:

Color variations and differences in colors caused by variations in the background, lighting, and monitor resolution may occur due to the different settings. These are beyond control and not considered quality issues. The product should be judged based on the actual item. Most accessories are handcrafted, so those who are concerned about color variations and minor defects should carefully consider before placing an order.

●Regarding the price reduction for the baby product:

We develop a product; initially, we only produce a few dozen units to observe market reactions. We include the mold-making costs in the price for sellers. If the market response is poor, we will stop production of this product. If the market response is good, we will produce in large quantities. As a result, both raw materials, equipment, and labor costs associated with the assembly line will decrease. With lower costs, we naturally also reduce prices, leaving more profit margin for you.

●Regarding product after-sales service:

Because most of the items in our store are primarily beads with drills, the rough transportation by courier services may inevitably result in beads falling off. In such cases, please don’t worry. Generally, the beads will fall into the OPP bag. You can use a toothpick dipped in glue to pick them up; it usually takes about half an hour. If there is a shortage, please contact customer service promptly. Since Alibaba is a wholesale website, we typically earn only a few cents per item, so damage to individual products cannot be accepted for return or exchange (the shipping costs are too high). If you are a long-term customer, you can save a certain quantity (more than ten) first and send them back together. We will repair or resend them for you.

●Regarding shipping:

After the buyer places the order and pays, we will ship the goods within 48 hours (two days). Generally, orders and payments made before 5 PM will have the goods delivered on the same day (except on Sundays). If there is a shortage of items, we will contact you by phone or via Wangwang. During shipping, dedicated staff will verify the shipping list and the goods. Once verification is complete, the items are placed into a 5-layer corrugated box lined with bubble wrap, signed on the shipping list, and then shipped together with the goods.

● Shipping and Logistics:

Our default courier is Shentong Express. If you need another courier, please contact the online customer service. If the delivery fails or you require the goods urgently, please contact customer service to arrange delivery via SF Express or Postal Express. For bulk shipments that need logistics shipping, please inform customer service of the address and name of the nearest logistics company so that the goods can be delivered at the nearest location in a short time. We must emphasize that neither the courier service nor logistics are under our control. Please do not use complaints regarding courier service quality or delivery time as a basis for evaluating us.

●Regarding delivery receipt:

Please ensure that you sign for the goods in person when they arrive. If it is signed for by family, friends, or a security guard, it will be considered as your signature. Please open and inspect the goods on the spot before signing. If any damage occurs during transportation, please directly verify with the delivery personnel to claim compensation or refuse to sign for the goods.

●Regarding after-sales service:

If there are any quality issues within three days from the date of receipt, please contact us promptly. We will provide a response regarding return or exchange, and we will no longer accept such requests after that period. If the quality is satisfactory, no return or exchange will be accepted. Reasons such as personal preference, significant differences from the image, dissatisfaction, or not being as good as expected are subjective factors that do not allow for return or exchange. However, if the product has objective quality issues such as rust, paint peeling, or missing parts, it will be eligible for return or exchange.

●Regarding Evaluation:

Your insightful feedback is our unremitting motivation to move forward. If you are satisfied with the products and feel happy, please give us positive reviews. If there are any issues or you are slightly dissatisfied, please contact customer service at any time. Any problem can be resolved quickly, eliminating your doubts and dissatisfaction and bringing you a pleasant mood.