Frequently Asked Questions:

1. May I ask if your products are all in stock?

Most of our products are sold in stock, and if the quantity is large, it will take some time to produce and ship. Small quantities can generally meet the requirements for same-day shipping. However, please ensure that you communicate well with the customer service about the quantity, product color, to avoid any unnecessary losses.

2. Do you offer custom products?

We undertake custom products, as long as you inform us of the design drawings and dimensions, we will provide a quote and the delivery date as soon as possible.

3. May I ask if you include shipping fees?

All our quotes do not include shipping fees. Please let us know the logistics or courier method you prefer so we can arrange it for you.

4. May I ask if I can return the item?

Because all of our products are custom-made (including the combination of ribbons), we generally do not offer refunds unless there is a serious quality issue that affects the product.

A 20-year-old establishment, embarking on an online sales journey! Pure Yang Gift, founded in 1997, is a company that integrates scientific research, development, manufacturing, and trade. The company's factory is located in the Binhai Electroplating Park in Pingyang County, Wenzhou City, covering an area of eight mu and a construction area of nearly 10,000 square meters. We have over a hundred employees. The company specializes in the production of zinc-aluminum alloy frames, plastic frames, general medals, zinc-aluminum alloy plates, and stainless steel plates, among other products, and also provides custom services. We have a one-stop production line composed of die casting, injection molding, painting, drop plastic, polishing, and electroplating technology equipment. The company will adhere to the tenet of "customer first, quality first, reputation first," to provide our customers with the most satisfactory products and the best service.