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Xinshiji department store 11yr.
Main Products:department store
Contacts:XiaosongChat
Mobile:86-15024578005
Address:67197,67198,67199, 2 Street, 4 F, South connected building Gate, International Trade Mart (District 5).
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Tip: Electronic monitoring in the warehouse warehousing department, shopping is more worry-free, reassuring, and comfortable...
Wholesale Readme (By conducting a transaction, you are deemed to have agreed to abide by the following terms):
Please note that this store is not a Taobao store and does not have the obligation to provide a 7-day return policy without any reason. We refuse to accept reasonable return and exchange requests. Running a business is not a child's play. Please respect yourself, and please do not bother us if you are not serious.
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You may not know our strengths, but you must be aware of our weaknesses. We sell low-end products to serve the masses. We make a micro-profit, which is enough to cover our costs but not enough to cover losses. Please understand us after comparing the product's cost performance ratio. Please abide by the following conventions:
1. All product photos are taken from actual goods. There may be slight differences in each batch of goods entering the warehouse. The photos and introduction data are for reference only and should be based on the actual goods received. The style and color are sent randomly. Refusal to return or exchange goods for reasons such as color, style, data, or price differences.
Example (but not limited to): 1. The weight you listed online is 20g, but the weight I weighed is only 19.8g. I require a return and bear the loss of our shipping costs, otherwise I will make a complaint and leave a negative review.
2. Your product price is too low, the quality is poor, and it is difficult to sell. I want to return the goods or the price is too high. How much money should be refunded as compensation, otherwise I will complain and give a low rating.
3. I don't like red, why did you send me a red product? I demand compensation for the mental loss, or I will return the product and ask you to bear the return shipping costs. Otherwise, I will make a complaint and leave a bad review.
Your exercise book has only 37 pages, why does it claim to have 40 pages? Deception, liar, you'll have to deal with this, otherwise I will complain and...
Second, for low-end products, we refuse to accept middle or negative reviews. Please measure the cost-performance ratio of the products before wholesale. Our products have survived the market for over 20 years and still have a huge market. In Taobao, we are in the business of making friends, and we refuse to give any reason for middle or negative reviews. Examples (but not limited to):
1. I refuse to believe in evil, I am here to give you a bad review. The product is only a few cents, I will buy 1000 of them, and give you 1000 bad reviews. I don't care about anything, I just want to feel comfortable in my heart.
2. Shopping on Taobao, I've long gotten used to looking for faults. If I didn't look for faults, why would I come to Taobao wholesale? Why should I not be allowed to evaluate? If the product quality is poor, I will give a bad review.
3. Customer service is poor, and the quality of the products is poor. I have something to say. Can I suggest in the positive review? Of course, we welcome it. You have visited our business, and the customer service is grateful to you. Why is the service poor? Why is the quality of the products poor? We welcome your constructive suggestions and improve our service, and we will provide better service for you and more customers.
III. About transportation and delivery. Wholesale is mainly by logistics freight, and the goods are shipped from Yiwu, which has developed logistics. We do not collect shipping fees; you need to pick up the goods at the freight station and pay the shipping fees to the freight station yourself. After placing an order for products, contact us to modify the shipping fee to 0. The default shipping fee for shopping is the courier fee, and there may be differences in some areas. Please contact the customer service to confirm the shipping fee and make the payment. All wholesale goods do not have free shipping. When sending express, if the shipping fee is insufficient, the customer service will contact you to make up the full shipping fee. The actual shipping fee for express delivery. We have the right not to ship any order for any reason if the shipping fee is refused.
Article 4: Details of Returns and Exchanges
1. Within 3 days after receipt (as of the date of signature on the shipping receipt), if you discoverIf you receive the goods and find any shortage or missing itemsPlease contact us immediately. We will not accept late submissions.
About the problem of damage during transportation:
Delivery of goods: Please inspect upon receipt: Is the outer packaging intact, and is there any damage to the contents inside? If the courier does not cooperate with the inspection, you can complain to the corresponding courier company. For items that are susceptible to damage, they should be opened on the spot to check for damage and please take photos on site as evidence for claims to the courier company or logistics enterprise. Signing the receipt indicates that you agree that the contents of the box are intact! Please carefully sign for the courier!
Cargo for car shippingDue to the inherent realities of the situation, sometimes a small amount of damage (within 3% to 5%) to the goods is considered normal wear and tear, and you are requested to bear it yourself. In cases of significant damage caused by forces beyond human control (such as natural disasters) or accidental incidents (e.g., car accidents), we ask that you consult with us to jointly seek compensation from the car shipping company. Both parties, as buyers and sellers, should share the responsibility, and our store will assume the seller's corresponding responsibility. Damage in other general circumstances is the responsibility of the car shipping department.
5. The following situations are not accepted for returns or exchanges.
1. The product packaging is incomplete, the accessories or related documents are not complete; unauthorized repair or modification; use or storage in an abnormal manner; beyond the product's expiration date; the returned product has been labeled, and the product has been falsified. The product can no longer be sold as a commodity.
If the customer returns the goods without communicating with the customer service, the company will reject all returns made by courier or other means.
3. All returns must be made using the real name of the customer (i.e., the name of the person who placed the order). Before sending the return package, it is necessary to communicate with the customer service and send the return list. The return package should include a return list for the convenience of staff to check and ensure efficiency. 4. If the customer does not communicate with customer service before returning the goods, the return will not be accepted.
5. For returns or exchanges based on personal reasons, if the product is actually returned without any quality issues, we will not accept the return. The return shipping fee is the customer's responsibility, and any damage will be compensated at the actual price.
6. Please do not return non-company products. If there are such products, we will not refund them.
7. Refusal to advance freight costs for any reason, or situations where the return freight costs exceed the shipping costs, will not be accepted for a refund.
The store is located at Door 4F, South Connecting Body, Street 67231, Third Street, 90th Door, Fifth District, Yiwu International Trade City, Yiwu City, Zhejiang Province.
Business Hours: 9:00--19:00
Contact Number: 15024578015
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