BORAN.FLOWER

Express delivery

Our store defaults to using YTO Express for shipping. For large items, we default to using logistics. For specific arrangements, please contact our customer service!

【Time】

The store stops shipping at 17:00 every day. After placing an order, it will generally take 8-48 hours to complete the shipping. If there are any other circumstances, the store will notify you immediately. If you cannot be contacted in time, please contact the online customer service by yourself. For bulk orders, the shipping time and arrangement should be subject to the warehouse's scheduled delivery date!

【Emergency】

In the event of a peak in orders, our store will ship according to the order placement sequence. In the event of special circumstances, shipping may be delayed. If you need it urgently, please contact our customer service immediately!

【Service】

Our store has enabled you with an insurance for shipping costs and supports a 7-day return policy. We also offer free sample services, domestic sales/cross-border single-order distribution, OEM and other cross-border customized services!

【Exchange or Return】

If you need to exchange or return the goods or have any questions about the product, please contact customer service immediately after receiving the goods. Do not return without authorization!

About after-sales service

We assume the freight charges.

Buyer pays shipping costs

If you receive the wrong style, color, or if the product has a significant amount of unsolvable stains or damage, we will bear the shipping costs for sending it back to you. We have launched the "Shipping Insurance" service, so you can return without worry! However, please note that if the damage is caused by human error or if the return is made without our staff's consent, any losses incurred will not be responsible for by our company.

All products in our store are photographed with actual items and measured by hand. If you wish to return the product for any subjective reasons such as not wanting it, not being satisfied, or color differences, the shipping fee will be at your own expense. Our shipping insurance service is still in effect: please fill in the valid return logistics tracking number for after-sales orders in a timely manner.

The product is not eligible for exchange or return service if it has been soaked in water, contaminated with stains, or has any wear or damage that affects resale. Please do not send items for exchange or return with a collect on delivery (COD) shipping method.Please fill in real and valid logistics information. It is recommended to leave a note or the original purchase shipping list in the parcel (indicating the purchase Alipay ID or order number).

Our factory specializes in the production of PU, PVC, soft rubber, and rubber material artificial flowers. We typically use OPP bags for packaging. The flower heads are pressure-resistant and have good color retention! The flower stems are made of flexible iron wire internally and thickened plastic stems externally, offering strong flexibility and easy to shape. They are also compatible with cross-border compression packaging.

Original return address: 2nd Floor, Building 2, No. 251, Shenzhou Road, Houzhai Street, Yiwu City, Jinhua City, Zhejiang Province
Boran Simulated Flowers 13395797107

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