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After-sales (return and exchange) is hereby noted
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If you have received the goods with quality problems or sent the wrong goods, please provide a clear picture to explain the situation. After confirming with the customer service, you will be given to the after-sales service. The express delivery fee will be borne by our company, and we apologize for the inconvenience..
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The following situations are not quality problems
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Under the following circumstances, we do not enjoy our commitment to return or exchange goods.
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1: odor problem (some fabrics are specially treated, which will be eliminated after washing)
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1: We have removed this product or stopped selling it.
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2: color difference problem (due to different monitors, personal color difference)
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2: The seller is damaged manually, affecting the second sale of the product.
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3: the thread ends are not cleaned (after all, they are produced and wholesale, not counter clothing, hope for understanding)
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3: If you do not contact the customer service for confirmation, the goods will be returned without authorization and will not be handled (we will not be responsible for the lost items caused by unauthorized return).
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4: light color fabric is slightly dirty (it may be worn during production, sales and transportation, and can be washed away without affecting the effect)
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4: no refund is allowed if the return period is exceeded (within 7 days after signing according to the express order number)
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5: the quality or transparency of the fabric (it cannot be measured without a fixed standard, please refer to the actual product, please understand
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6: There is a gap between the size of clothes and the product description (the appropriate gap in size is within the normal range, which is inevitable) the general error of 3-4CM is within the normal range.
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