***关于产品

 1) All products are photographed with actual items; due to factors such as sunlight, weather, and display screen differences, there may be some color differences between the pictures and the actual items. You can contact the customer service to view the actual product video to reduce the color difference rate of the product color. Buyers who cannot accept any color differences should purchase carefully. If you have any questions, please contact customer service;

 2) Direct sales by manufacturers, all in bulk, with direct shipment from the factory. Some products may have a slight odor, which is a normal phenomenon. Just let it air out for a while. Minor flaws, such as foot-burning, shoe size mismatch, or differences from expectations, do not constitute quality issues. By default, these are accepted upon purchase. Before shipment, the warehouse conducts quality checks, and there should be no quality issues.

 3) Everyone's feet are different, and the sizes provided are for reference only. Please make your order based on your actual situation. Even shoes costing a few hundred or a few thousand yuan may have foot-sore issues. Please note that foot soreness does not constitute a quality problem, as shoes are mass-produced and not tailored for each individual.

 Note: Wholesale sales are non-refundable and non-exchangeable, as we are selling in bulk. Please understand and support us by taking the sample first. Only after you are satisfied with the style and quality can you place an order.

 *** About Shipping

1) In normal circumstances, orders placed before 3 PM will be shipped that same day. However, due to various factors, we cannot guarantee that all orders will be shipped on the same day. We will try to ship them within two days. Because our products are sold both online and offline, sometimes we encounter stockouts of certain sizes or colors, which may lead to a delay in shipping. In special cases, we will leave a message on Alipay to inform you.

 2) Due to unavoidable factors leading to a delay in shipping, we will contact you immediately through Alipay or phone to inform you. Please contact us as soon as you receive our shipping delay notice. If you do not wish to wait, you have the right to cancel the transaction and apply for a refund, and please accept our sincerest apologies;

 ***关于运输破损

All goods sold by our company are shipped only after thorough inspection. Damage during transportation is usually the responsibility of the logistics company. However, most domestic logistics companies do not provide compensation or responsibility for damaged goods, so currently, both parties in the transaction have to bear the costs and responsibilities. The buyer is responsible for the shipping fee, and the seller is responsible for the recovery of damaged goods.

 *** Disclaimer

 1) Under no circumstances will we assume any responsibility for any losses incurred by returning the product or requesting a refund without contacting our customer service.

 2) If the return or exchange does not comply with the rules, and the item is sent with a pre-paid shipping label, we will refuse to sign for the package and will not assume any responsibility.

 3) When returning the product, if there is no buyer's written information, it will be impossible to trace the buyer, and once we lose contact with you, we will not assume any responsibility.

 4) If the product is not delivered due to the buyer's incorrect address or other reasons, we will assist you in locating it. If it is indeed lost, we will not assume any responsibility.

 5) Please be careful when returning the product to ensure that all accessories are intact. If the product is damaged or accessories are lost during the return journey, we will not assume any responsibility.

 ***关于评价

 1) After the buyer receives the goods, please confirm the receipt as soon as possible without any special circumstances.

 2) After receiving the goods, if you have any dissatisfaction with the product or service, please do not rush to leave a review. Please contact us in time; when encountering logistics problems, please treat them calmly, and do not give us negative feedback for this reason!

 We pledge to describe all products honestly and provide reliable service, ensuring that you have a worry-free shopping experience from start to finish, enjoying a pleasant shopping journey.

 *** Transportation Method

 1) Our default logistics shipping is standard logistics, and the goods are delivered to self-collection. If you need a specific logistics or express delivery, please inform the customer service. If there is no specific logistics, we will actively assist you in selecting the appropriate logistics.

Size standard code (home furniture is slightly larger for more comfort, personal suggestion, for reference only~~)

The size provided is for reference only. Everyone's feet are different, and you should choose and order according to your actual situation.