Delivery time:

  if the spot goods are paid before 4:00 P.M. on the same day, they will be delivered on the same day. The goods will be delivered in the order of orders under special circumstances such as activities within 48 hours at the latest, if you encounter problems such as logistics, please contact customer service.

  Shipping instructions:

  the products sold in this store are not free shipping. The single-shot system automatically generates freight and delivers express delivery; Multiple or large goods are shipped by express or logistics. Different regions have different costs, and the delivery needs to be self-picked up, please contact customer service if you know the freight or designated logistics, thank you for your support!

  Description of damage during transportation:

  the product will be strictly inspected before leaving the factory. If the accessories are damaged during express delivery, we will reissue them free of charge. However, it is inevitable that there will be scratches during transportation, resulting in paint loss or small scratches on the car, this is not a product quality problem. I hope you mind and pursue perfection carefully. Thank you for your support!

  Return and exchange instructions:

  the wangpu of our factory has opened a 7-day replacement service. Within 7 days after receiving the product, it is not used and has no assembly marks. The brand-new product does not affect the secondary sales (the packaging, foam, the integrity of gifts and accessories), due to personal reasons (not satisfied with the product/change the size/color, etc.), the buyer only needs to bear the return shipping fee to ensure that the package is intact, and the return is submitted for validity period: submit within 7 days from the date of confirmation of receipt of the goods (subject to the logistics receipt time), please do not use the delivery, thank you for your cooperation!

After-sales instructions:

generally, those who need accessories after sales will be taken away with the goods when ordering for the second time. Customers who need accessories in urgent need should pay special attention to the following instructions.

For electric products (except motor and battery), accessories (excluding freight) are provided free of charge if defective accessories are not used. If there is any problem with the motor battery, replace it with a new one (return freight is paid by yourself). The used ones are not included in the after-sales service. If you need to reissue accessories, you can contact the customer to provide you with considerate service. Non-electric products, accessories are provided free of charge (excluding freight). The used ones are not included in the after-sales service. If you need to reissue accessories, you can contact customer service to provide you with considerate service.

Hebei good mother Children's Products Co., Ltd.

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