contact: Zhao Liting

contact number:13958418345

fax:86 0579 85164573

company address: Yiwu city, Zhejiang province international Trade City three district II building west 57 gate No.3 street H2-24573
 

warm tips: 

1, color difference: all products on the shelves of this stationery firm are taken in kind. Due to different color adjustments of different computer monitors and different color management systems in different systems, the color of the picture you see may be slightly different from the real thing. We have tried our best to adjust the color of the picture to be the closest to the real thing. Customers who cannot accept slight chromatic aberration should purchase with caution! Or you can ask to see the sample first, and contact the seller for details.

2,  size problem: Please compare the size described on the website with a ruler before purchasing. Don't decide the size of the product according to your own feeling. Due to manual measurement, some products may have small size deviations, please understand. Thank you!

3, logistics inspection: Please check the goods clearly in front of the Courier. If there is any problem, please contact us immediately. If there is any problem after signing directly, we will not be responsible for it.

4, freight: all freight is borne by the buyer. If it is our company's responsibility to return the goods, please ask the customer for advance payment on account freight. Our company will reject the delivery payment, because the delivery payment costs twice the cost. After the seller receives the goods and handles related problems, the freight will be returned to the customer by refund or deduction from the next reissued goods. Please understand and support the customer!

5, special statement: the goods are delivered from our company. The specific timeliness depends on the actual situation of express delivery and logistics, and the problems caused by express delivery and logistics. We are responsible for communicating with them to deal with the problems caused by this, and there will be no reason for refund or rejection.

About return: 

1. Within 24 hours after receiving the goods, the customer checks whether there are any problems related to delivery errors or product quality. If you have any questions, please contact the seller immediately. And return it within one week for return and exchange. Please handle it yourself when it expires. If you find any problem and do not contact the seller immediately to return the product directly, the angry shop will not accept the email.

2. Please write a description about the return in the return to facilitate our contact with you.

The format of the description is as follows:

  about Exchange 

i,  in the following cases, the buyer shall take care of the freight for replacement:

1.   Chromatic aberration problem;

2. Size problem;

3. Subjective problems, the product that is not satisfied with the goods received, and the replacement request is not as good as imagined, and there is actually no quality problem;

4. Due to the double effort spent on each link of the return and exchange transaction to serve customers (including the secondary sales service of the sales customer service, repeated work of the delivery department, loss in the transportation link, etc.) it is not just a simple freight problem, so I sincerely hope that all customers can consult more before buying, compare more, and make sure that they know what to do before ordering, try to avoid adding unnecessary expenses and repetitive work to both parties due to repeated returns. Thank you for your support and understanding.

2. Please attach a replacement list to the replacement to facilitate our handling and contact with you. The format is as follows:

refund and return process:

1. Send pictures of quality problems or out-of-stock lists to the after-sales customer service. After the sale, the customer service will verify and negotiate the refund or return;

2. For customers who are out of stock and refund some products, please note that on the Alibaba assistant homepage, transaction management & rarr; I am buyers & rarr; Purchased items & rarr; View the transaction page and click refund & rarr; goods received & rarr; No need to return the goods, and then the refund amount is set to the corresponding amount.

For the return customer service, click refund & rarr; To return the product, and then set the refund amount.

After we agree to return the goods, we will send the returned goods by express or surface mail according to the address left in Alipay.

Note: for customers who send surface mail and return goods, please note: The face order is a domestic ordinary parcel detailed information order, the color is green, and the cost of packaging bags and boxes generated by returning the goods shall be borne by the buyer, due to the high price of packing bags and paper box in the post office, it is recommended that buyers solve the problem by themselves.

1. Small delivery. Generally, YTO Express is sent.
2, logistics is recommended for large quantities of goods. Freight for logistics consignment is paid on arrival. Advantages of logistics consignment: low cost, disadvantages: goods are easy to lose, and it is not suitable for small comprehensive cargo transportation.

3, plain Mail( not used) due to the long delivery time of plain Mail, and there are too many Post Office regulations, many items cannot be mailed, there has also been a loss of goods and after delivery1 haven't arrived for more than a month! Therefore, the store does not send plain mail.

  Wholesale instructions

mixed Batch

mixed batch supported.

1.600 more than RMB can be mixed batch.

2. Sample regulations: considering that our firm does not provide samples, if the customer is worried about the quality of the product and requires to see the samples, you can contact customer service and send samples to the customer according to the retail price of the product through negotiation, if you are sure to place an order, you can contact customer service to pay for the price difference of the sample.

     All products in this store support Alipay! We strongly recommend that customers pay with Alipay. If you need other remittance methods, please contact the seller! At the same time, we also give other payment methods information below. Thank you for your support!

Other payment methods:

your support and understanding are our greatest wealth!
Large quantity and excellent price. Please contact Customer Service for pricing products for large quantities of customers.