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Question: Are the goods in stock for the listed products? What should I do if there are no goods?
Answer: All our products are sold in stock, and the precious items displayed on the page are all in stock. Please feel free to purchase. Due to the large variety of goods and daily sales, it is not possible to remove them in time.
We apologize for the stockout situation. We will contact you by phone or Alipay to resolve the issue. Please do not place an order if you have any objections.
Question: We have paid, when will the goods be shipped, and how long will it take to receive them?
Answer: Due to the large daily shipment volume, we will ship your order within 24-28 hours after your payment is successful, taking the order payment sequence into account. The delivery time may be affected by distance, weather, and other uncertain factors.
Question: What should I do if the product I receive has quality problems or is out of stock?
Answer: If there are any shortages or quality problems with the goods after receipt, please contact the after-sales customer service within three days. For goods with quality problems, please take pictures of the goods after receipt and send them to the customer service.
Question: I have received the goods, but I am not very satisfied with them. Is it possible to exchange or return them?
Answer: If you are not satisfied with the product or do not like it, you can exchange or return it without using it, provided that it does not affect the second-hand sales. The shipping fee is at your own expense.
 The following circumstances are not refundable:
 The product packaging is damaged or incomplete, and the product accessories or related documents are incomplete.
 B. Unauthorized repair or modification.
 C. Not used or stored in the normal manner;
 D. Goods beyond the post-sale service period.
 E. Seasonal products that are past their expiration date are non-refundable (e.g., fans in summer and warm patches in winter).
 F. For products that have been discontinued by our company, we regret that we are unable to offer exchanges or refunds.